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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
81% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019
dg's avatar
dg

In branch service review

5
Excellent customer service. Adele was very helpful and did my ISA application during the service. Reviewed on: 17th May 2025

In branch service review

5
Professional and friendly - staff are more than willing to help and answer questions . So far I am most impressed especially with David when I opened and ISA today. Reviewed on: 17th May 2025

In branch service review

5
I like the local branches, its friendly staff and nice environment. In the case of the Risca office, It's very easy to park close to them. Reviewed on: 17th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 25th June 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Local, various branches in the area. Easy access. Eileen and Musarrat always very helpful and informative. Reviewed on: 16th May 2025

In branch service review

5
Coffee machine that makes "froffy coffee". Reviewed on: 16th May 2025

In branch service review

4
Friendly, helpful and easy to discuss with what I wanted. Reviewed on: 16th May 2025

In branch service review

5
Online accounts, cant access my accounts (online). Reviewed on: 16th May 2025

In branch service review

5
Prompt service , Very kind and sociable staff. Reviewed on: 16th May 2025
Reply from Monmouthshire Building Society We love to hear all about your positive experiences in our branch's, thank you so much leaving a positive comment. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
All good at present - no issues. Reviewed on: 16th May 2025
Reply from Monmouthshire Building Society Thank you for leaving us a review. We are so pleased that you have had a good experience. Response date: 25th June 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Anthony dealt extremely well with all my quires today with great care and attention to detail. I am very pleased with the service I have received. Reviewed on: 16th May 2025

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