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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17224 reviews)

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4.92

Based on 17,224 reviews, last reviewed 6th Dec 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good bank in mobile application. Very good start ,good bank, good application in mobile. Reviewed on: 6th December 2025

Latest lowest rating:

1

Account Clouser Monzo decided to close my account In September 2025, and they informed me about this in July 2025. They refused to give me any reason as to why they w... Read more Reviewed on: 26th September 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (17224)

Review of the Monzo, Current Account:

Best UK current account by far - faster, slicker, more innovative and transparent than everyone else.

Monzo... where to start?! They've consistently raised the bar for every aspect of what a bank should be for me, to a level higher than even the other challenger banks. They first won me over by offering instant, detail-filled notifications about everything which happens on my account (not just payments, but verifications, refunds, declines, fees etc.) - telling me things like the decline I just had was because I entered the wrong CVV! Then, they built more features on top of the platform (e.g. savings pots which you can specify certain direct debits to come out of, etc.). Then they launched overdrafts and loans, both of which I've not used and have found a very smooth user experience with no delays at any stage of the process. I should note, that while my Monzo is my main account for my salary and almost all bills, the card I spend with regularly is my Curve card (which usually spends directly from my Monzo, but gives me unique things which only Curve can do) - Monzo and Curve are my two most loved fintech products. Right from the start, Monzo have been more transparent and communicative as a company than almost any other company I know, even outside of the finance and technology areas! For example, their easy-reading but super-detailed "Making Monzo" blog is a goldmine of interesting insights and technical expertise which shows how incredibly talented their team are, and builds up my trust in them massively as the kind of company I want to deal with. When things go wrong at traditional banks, they keep it quiet at all costs, sweep it under the rug, downplay it and lie about it to stop people worrying. Half of the time, when things go wrong at those banks, you don't even know it! Your expectations are actually so low of what service you receive (e.g. transactions taking days to fully complete, no banking at the weekend or even overnight...), that they actually have quite a lot of time to fix things quietly in the background without telling you. However with Monzo, when things go wrong they immediately tell everyone about it, scramble to fix it, then afterwards write up a super detailed blog post explaining exactly what went wrong (in all the gory technical detail) and what they're doing to make sure it never happens again. Now THAT is what I want from my bank, and in that area of transparency, Monzo are a million miles ahead and leading the pack. I can only hope they are as successful as they deserve to be, and their company culture is around for a long time. <3 Reviewed on: 3rd January 2020

Good bank in mobile application.

Very good start ,good bank, good application in mobile. Reviewed on: 6th December 2025

first of all I am not good English speaker, but I tr...

first of all I am not good English speaker, but I try to do my best.. I sent money on weekend 2;30 am In the morning to wrong account number..I didn't know what to do. I just sent them a simple text and I told them What I have done by mistake..they immediately responded and they Refund money into my account less than 5 minutes They are number one in the world for the banking system and service..I love you monzo.. Thank you Reviewed on: 17th October 2025

My experience with Monzo has been brilliant honestly...

My experience with Monzo has been brilliant honestly and I like the fact that it notifies me every time I use my Monzo card and also when I get sent money, so I really do love Monzo Reviewed on: 1st October 2025

Account Clouser

Monzo decided to close my account In September 2025, and they informed me about this in July 2025. They refused to give me any reason as to why they were going to close my account! I asked for my data from the bank, and they informed me that it will take a month for them to get my information to me (this was back in July). We are now at the end of September 2025 and I have still not received my data from them. I have provided everything to them as asked to identify myself etc etc and they are still delaying for me to receive my data. It's like they don't want to give it me and are making up excuses! Every time I call them, I am talking to different team members and have to repeat my story multiple times too (even getting through to someone is a mission). The Monzo Customer Service is terrible!! Reviewed on: 26th September 2025

Monzo is a very supportive and is a great bank

Monzo is a very supportive and is a great bank Reviewed on: 8th August 2025

Monzo steals from people and if you think you can di...

Monzo steals from people and if you think you can dispute the money and they will help you you are wrong. They have scamming procedures and even when you catch them they will still not refund to you the money - scammers Reviewed on: 3rd August 2025

Simply the best banking app and best bank.

Simply the best banking app and best bank....period!. Wotks as it should...you can use your banking on a weekend too. Monzo is simply the best Reviewed on: 8th July 2025

Monzo is easy to use, excellent service and makes ba...

Monzo is easy to use, excellent service and makes banking simple Reviewed on: 21st June 2025

Get paid earlier!

Monzo accounts let you get paid ealier, which is really helpful. It also categorises all expenses easily and correctly. It’s amazing, it’s easy to pay friends and divide money of nights out. Reviewed on: 19th June 2025

The best banking app I've ever used.

The best banking app I've ever used. Being able to move money into pots, the transaction updating usually before the shops till has, the option of virtual cards (I haven't upgraded yet) etc, I cannot recommend it enough. Very easy to use and to set up. The get paid early feature is FANTASTIC. Reviewed on: 17th June 2025

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