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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17216 reviews)

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4.92

Based on 17,216 reviews, last reviewed 16th Jun 2025

36% increase in 5 star reviews

in the past 90 days

86% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo for fraud protection I was recently the victim of fraud. Four of my banking apps were accessed by the thief. Monzo was the only one to prevent any fraudulent transactions.... Read more Reviewed on: 16th June 2025

Latest lowest rating:

1

Terrible, unreliable and disorganised customers serv... Terrible, unreliable and disorganised customers service. I do not trust them! Reviewed on: 28th May 2025

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About this product

Monzo Current Account reviews (17216)

Review of the Monzo, Current Account:

Amazing app but abysmal customer support

The app is arguably the best in the business as it provides you with basically any features you can think of. But the customer support is basically useless. It takes half a day for someone to respond to you in the app and typically its just a simple response and the case is closed without solving your problem. Great bank to manage your money spendings but if there is any problems, I would not expect it to be solved by them. Reviewed on: 19th March 2023

Monzo for fraud protection

I was recently the victim of fraud. Four of my banking apps were accessed by the thief. Monzo was the only one to prevent any fraudulent transactions. They were also the first to get me set up again with a new, safe app and a new bank card. Bravo Monzo! Reviewed on: 16th June 2025

Excellent bank, so easy to use and great when travel...

Excellent bank, so easy to use and great when travelling abroad. Saving's account is super as well. Reviewed on: 15th June 2025

Perfection!

I've been with them for a few years now and the have been the most helpful bank I've been with baring in mind they don't have branches! Reviewed on: 13th June 2025

New Monzo customer

I recently opened Monzo account and have fallen in love with it. I actually moved most of my savings there now as they have competitive interest rates and I love the saving pots options. I also like the option to set your safe places and the fact that you can invest the money you get from the interest on your saving accounts. Reviewed on: 13th June 2025

Simple UI/UX and instant transactions

Simple UI/UX and instant transactions Reviewed on: 13th June 2025

Straightforward and customer-friendly

Very easy to navigate the app, offers cashback and pots, which I enjoy using, and their customer service is brilliant. Also, I appreciate paying abroad without any extra fees, as I travel a lot Reviewed on: 13th June 2025

I like Monzo's ethics, and their products are easy t...

I like Monzo's ethics, and their products are easy to use. Their app is well-designed and I like their recommendations for savings. Reviewed on: 12th June 2025

I love the pots - completely changed how I budget

I love the pots - completely changed how I budget Reviewed on: 12th June 2025

Super quick to setup account online with a fantastic...

Super quick to setup account online with a fantastic number of account options and settings. So intuitive and easy to use, great benefits and visually stunning. Reviewed on: 12th June 2025

Brilliant from start to finish.

Brilliant from start to finish. The best app of all banks I’ve been with. Great service and features Reviewed on: 12th June 2025

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