Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Monzo: Current account reviews

View other Monzo products
4.85
Based on 19,426 reviews, last reviewed 8th Jul 2026
91% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Always easy to use. Always easy to use. App is very user friendly. Language clear and understandable Reviewed on: 8th July 2026
Gavin P's avatar
Gavin P

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B
Read all reviews Write a review

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Review Monzo: Current account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Monzo Current account reviews (19427)

Techno-Bank

5
Very easy to set up and transfer money. And especially control our funds. Reviewed on: 26th January 2022
Sandeep Rao Gopalam's avatar
Sandeep Rao Gopalam

Extremely easy to use.

5
Has everything I’d like from a bank. The different ways you can manage your account and the customer service is excellent, for the few times I’ve ever had to use it Reviewed on: 26th January 2022
Jay's avatar
Jay

Super fluid and full of features

5
No other bank can offer so many new products that actually care for you! Reviewed on: 26th January 2022
Alex S's avatar
Alex S

Excellent app, great features, helpful staff

5
The app is slick, easy to use, and has a wealth of features available. My favourites include Pots and RoundUp. The support staff (on the rare occasion that I need their help) are always quick to resolve any issues. Reviewed on: 26th January 2022
John McDevitt's avatar
John McDevitt

Highly recommend

5
It's fast and easy to get through to an advisor. They offer lots of products and ways to keep track of your money. I have recommended this bank to all of my friends. Reviewed on: 26th January 2022
AbigailBennett's avatar
AbigailBennett

Good

5
Happy, easy, fast responding, fair Reviewed on: 26th January 2022
Rhys Warner's avatar
Rhys Warner

By far the best bank Ive ever used

5
Honestly not a bad experience using Monzo always quick professional and the app is bang on and always above expected Reviewed on: 25th January 2022
Thomas Whetnall's avatar
Thomas Whetnall

Best and easiest bank around

5
Monzo have strived to meet the modern needs of the people and I believe they are achieving this. Reviewed on: 25th January 2022
R.houston1's avatar
R.houston1

OUSTANDING telephone customer care with genuine warmth.

5
For an in-app only bank, their telephone helplines are utterly brilliant. As well as the total ease of signing up. I've had a Monzo account for about 2 years. During that time I've had a lot of bad stuff happen (like most in the UK - covid deaths of family members, change of address, tech problems with my phone because I couldn't afford a new one with the funerals I had to pay for). In that time I've had to phone Monzo 3 times. Not for their issues but my tech ones (hey- they're a bank not the Samaritans!) But they've been extraordinary. They answer their phones quickly (or at least a lot more quickly and with far easier dial-through than other banks. Which counts for a lot). With the loss of high street banks, to have a real-life person who actually cares on the end of a phone is a revelation. They've sorted my issues quickly and with genuine human warmth. They want their customers to feel looked-after. And they've achieved it. Other people I've switched on to them say the same. So it's not just me. Finally, if you have an award for Call Centre Support Person of the Year, I'd like to nominate 'Marissa' from their Birmingham call centre. She should be training all other call centre workers, she's that good. Total efficiency with total care. Monzo has restored my faith in banks. Jilly. Reviewed on: 25th January 2022
Jilly Thompson's avatar
Jilly Thompson

Great service, excellent security

5
My card was stolen from my car and I didn't realise as I only use it for apple pay. Something must've flagged it as they asked for chip & pin. I didn't lose a penny from my account :) Reviewed on: 25th January 2022
Elizabeth Perrett's avatar
Elizabeth Perrett

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monzo?

  • Flex Purchase credit card

    from Monzo 4.90 from 3186 reviews
    Monzo

  • Under 16s account

    from Monzo 4.89 from 945 reviews
    Monzo

  • Investments

    from Monzo 4.86 from 1145 reviews
    Monzo
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill