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Monzo: Current account reviews

View other Monzo products
4.85
Based on 19,422 reviews, last reviewed 21st Jun 2026
68% decrease in 5 star reviews
in the past 90 days
10% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026
Mncedisi M's avatar
Mncedisi M

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19422)

Easy to use

5
Does everything I could ask for and more Reviewed on: 15th April 2021
Penelope Swain's avatar
Penelope Swain

Transparent, fast and modern

5
Who wouldn’t want to bank with Monzo! Everything happens instantly, it’s all available on your phone and the customer service is the best. Reviewed on: 15th April 2021
Aled Evans's avatar
Aled Evans

Monzo is zoo convenient

5
The fact that you're phone and an ID is enough for your daily banking is amazing Reviewed on: 15th April 2021
Ajay's avatar
Ajay

Best bank

5
This is the bank that is make me happy from 3 years now. Reviewed on: 15th April 2021
Ionut Zapototchi's avatar
Ionut Zapototchi

Simple and effective

5
Monzo take the corporate bs out of banking. They are original and came up with fantastic features that the corporate’s are now implementing. A forward thinking bank. Reviewed on: 15th April 2021
Peter Anderson's avatar
Peter Anderson

Simple

5
So easy to use , such a great banking app too . Love the saving pots too Reviewed on: 15th April 2021
Liam jones's avatar
Liam jones

Monzo deserve to win

4
Innovative, easy to use, good features/benefits, helpful staff Reviewed on: 15th April 2021
Andrew Norris's avatar
Andrew Norris

Monzo is simplifying lives and it truly exists for its customers

5
Monzo was the only bank which agreed to have me as a customer in UK in 2017, as an European citizen recently moved to London with my partner without having an income. Later on it helped me easily provide bank statements to prove my uninterrupted staying in UK while applying at the settlement scheme. The first few weeks in UK were shocking for me living without a local bank account. Once Monzo stepped into my life, everything became simpler and better, from transferring all my money deposited in an European Bank account instantly without commissions to using my phone or watch to pay for transportation and groceries, to being able to access loans for health and education purposes and sending money abroad to support my elderly parents without any hurdles. I was initially reluctant to using a bank without headquarters relying on their chat lines for communication, but as soon as I needed advice, Monzo’s customers support team was extremely helpful, knowledgeable and friendly guiding me with what I needed to do. Almost everything happens instantly with Monzo. Creating pots (deposits), checking balances, transferring money simply by using a link for nonMonzo transferees or a click away for your contacts who also use Monzo are just a few examples. By continuously improving itself, Monzo improves our lives, too! Having a shared account gave our couple the possibility to have a clearer overview over our spending and adjusting enough to be able to set aside the deposit money for a newbuild 3 bedrooms house in Oxfordshire. Thank you Monzo for facilitating my financial and legal presence in UK and thank you for restoring my shaken trust into the banking system! Reviewed on: 15th April 2021
Adriana 's avatar
Adriana

Easy to use and great customer service

5
Not had any problems with my account. Really easy to use and easy to deal with issues like failed retailer transactions. Previous banks make you wait weeks for return of funds but returned immediately with Monzo. Great service and getting paid a day early helps too! Reviewed on: 15th April 2021
Grant Campbell's avatar
Grant Campbell

The best bank

5
First class service for a working guy.no nonsense and easy to understand.keep up with being the best out there. Reviewed on: 15th April 2021
Andrew Ellis's avatar
Andrew Ellis

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