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Monzo: Current account reviews

Name: Current account
Rating: 4.92 (19142 reviews)

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4.92

Based on 19,142 reviews, last reviewed 2nd Apr 2026

93500% increase in 5 star reviews

in the past 90 days

1800% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Customer service any issues have been dealt with quickly and can be easily accessed at a later date for reference. Reviewed on: 2nd April 2026

Latest lowest rating:

1

Not helpful for early pay doesmt give you much option Not helpful for early pay doesmt give you much option Reviewed on: 2nd April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19142)

Great app - an incredibly flexible neobank and makes my life a lot easier!

Love the Monzo app and have had great interactions with their customer service throughout my time here. Set up was quick and no hassle - which was so important for me as someone who had just moved to the UK and needed a bank account ASAP. Love Monzo! Reviewed on: 13th April 2021

Good quality banking solution, with great customer service.

Friendly people, customer orientated. Offer solutions that other banks don't and are normally rapid if you need help. Reviewed on: 13th April 2021

Love it

Best bank I've ever used very practical easy to use, very good customer service Reviewed on: 13th April 2021

Absolutely incredible! Love every single thing about them

Quick responses, solves any query quickly Reviewed on: 13th April 2021

Quite simply, the best British bank

Excellent mobile app, fantastic customer service and everything works exactly as it should. Definitely the best bank. Reviewed on: 13th April 2021

the best

Monzo is the fastest and friendliest with its customers Reviewed on: 13th April 2021

Love Monzo since 2017!

Have been a convert and unofficial brand ambassador since 2017 and never looked back! Love everything the team at Monzo do. They made me look at finance and banking positively where previously I only experienced boredom and disdain at the thought of a bank. Reviewed on: 13th April 2021

THE BEST

Such a great app helping you save, manage and most definitely stabilise yourself financially. Reviewed on: 13th April 2021

Innovative banking

We're relatively new to Monzo, having used traditional banks for years. There are some excellent and innovative functions available through monzo which are new to me. Particularly the early payday option is fantastic and a lifesaver for us sometimes. Being able to pay Bill's from a separate savings pot is great too. Would never go back to a traditional bank! Reviewed on: 13th April 2021

Quick, accurate and easy to use

When I needed to speak to office they were able to help me easily and I did not have to wait ages ir be redirected on a call routing option Reviewed on: 13th April 2021

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