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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17203 reviews)

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4.92

Based on 17,203 reviews, last reviewed 28th May 2025

121% increase in 5 star reviews

in the past 90 days

133% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo remain the leading bank in the UK. Monzo remain the leading bank in the UK. Legacy banks are following in their steps and trying to become fintechs... but Monzo are always 2 steps ahead... Read more Reviewed on: 25th May 2025

Latest lowest rating:

1

Terrible, unreliable and disorganised customers serv... Terrible, unreliable and disorganised customers service. I do not trust them! Reviewed on: 28th May 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (17203)

Everything you could ask for

Monzo makes everything easy - Everything is contained in the one app and the layout is perfect so you can see all your finances in one place Reviewed on: 13th April 2021

Customer service not what it should be like of compassion

We're not that helpful when needed support Reviewed on: 13th April 2021

Just makes your financial life simple

Before Monzo, I got paid x amount - spent x amount and never really had a great overview on my actual expenditure. Now I can see with clarity that my prior spending habits were unsustainable. The little round up/penny jar is genius and saves quite a few quid without you even noticing ! Reviewed on: 13th April 2021

Brilliant

Everything I'm looking for in a bank and much more. Makes you wonder how legacy banks got away with such bad customer service for so long! Reviewed on: 13th April 2021

Simple yet Amazing

Best bank ever. The simplistic nature yet feature ridden UI allows me so much control I didn’t know I needed till I used it. Why all banks don’t allow us such brilliant features I do not know. Reviewed on: 13th April 2021

The best bank in the world

Monzo is a great bank. Simple application, free account, everything is transparent and clear, and the technical support is the best and quickly solves any problems. I always recommend Monzo, they are the best. Reviewed on: 13th April 2021

Very quick response to emails and in app messages

Follow up issues quickly and resolve things in a timely manner. Reviewed on: 13th April 2021

Goog mobile banking

I like monzo good bank........... Reviewed on: 13th April 2021

Great responsive service from a bank

They always respond in a friendly and timely manner. They are great! Reviewed on: 13th April 2021

Everything I need

Monzo is a great current account that encourages me to save more money, be aware of my spending and set goals for specific issues. I've never felt bogged down by validation of purchases but still feel my money is safe, and replacing cards etc is a painless experience Reviewed on: 13th April 2021

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