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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (14847 reviews)

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4.92

Based on 14,847 reviews, last reviewed 4th Jan 2025

57% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good for everything Efficient. Good at organising your money with pots(with decent interest i may add). Flawless when transferring money to other accounts - i had issues ... Read more Reviewed on: 27th November 2024

Latest lowest rating:

1

Disgraceful bank. Disgraceful bank. Poor service and incompetent staff. Many better alternatives! They cancel accounts with no reason, make errors when giving pay back ... Read more Reviewed on: 4th January 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (14847)

Review of the Monzo, Current Account:

By far the best bank Ive ever used

Honestly not a bad experience using Monzo always quick professional and the app is bang on and always above expected Reviewed on: 25th January 2022

Very good experience

Very good experience because very good Reviewed on: 13th September 2024

Most modern banking app out there

The best banking app I have used - particularly the budgeting features and the customization of savings pots. Reviewed on: 10th September 2024

Absolutely amazing app

Absolutely amazing app and is my go to for paying friends and dividing up costs and bills between people Reviewed on: 9th September 2024

Disappointing Customer Service Experience with Monzo

Over the past year, my experience with Monzo has been quite frustrating. The customer service has significantly declined, with advisors often lacking the necessary knowledge to assist with my queries. On multiple occasions, I was given incorrect information, which led to further complications and delays. This lack of reliability and poor service has been a major letdown, especially considering how promising Monzo once was. I hope they address these issues, but as of now, I'm quite disappointed with their service. Reviewed on: 4th September 2024

Great for travel and tracking spending

Really useful app, especially when travelling of looking to track your spending. Reviewed on: 4th September 2024

Monzo provid what I need in a convient app.

Monzo provid what I need in a convient app. The app is easy and simple to use from paying billsS to sorting my cash into pots for spending on different things. Reviewed on: 4th September 2024

The best, most feature-rich banking app on the market.

The best, most feature-rich banking app on the market. Reviewed on: 27th August 2024

I like monzo, easy to use!

I like monzo, easy to use!everything is fine! Reviewed on: 27th August 2024

Great All-Round Bank

I have been a Monzo customer for 6 years now and I have never had any issues; in fact, I would say the level of service received has been above and beyond other banks I have used in the past. I love the spend notifications as it allows me to keep track of my spending habits better, especially when used alongside the pots feature and the customer service team at Monzo have been exemplary, both when I needed paper statements for my mortgage provider and when my account was used fraudulently. I will never move away from Monzo and could not recommend their services more. Reviewed on: 24th August 2024

My most used banking app, packed with good features...

My most used banking app, packed with good features and functionality Reviewed on: 24th August 2024

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