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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17215 reviews)

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4.92

Based on 17,215 reviews, last reviewed 14th Jun 2025

37% increase in 5 star reviews

in the past 90 days

86% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo outstanding for fraud protection I was recently the subject of fraud. Four of my banks were accessed by the thief. Monzo was the only one that completely prevented any fraud - they we... Read more Reviewed on: 14th June 2025

Latest lowest rating:

1

Terrible, unreliable and disorganised customers serv... Terrible, unreliable and disorganised customers service. I do not trust them! Reviewed on: 28th May 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Monzo Current Account reviews (17215)

Review of the Monzo, Current Account:

Great customer service and really easy to use account

Account is really easy to use and customer service is outstanding Reviewed on: 15th February 2022

Great app, easy to navigate, innovative

Great app, easy to navigate, innovative Reviewed on: 26th April 2025

The App is really good

They are my first real bank account, and the app has made it so easy for me to get started with things such as investments and savings, because it teaches you all the important things you need to know to get started! Reviewed on: 25th April 2025

All the other banks are behind.

Monzo was only introduced a few years ago and they’ve smashed it! I love the ability to budget and create savings pots without having to open a savings account. The interface on the app is not only designed nicely but easy & simple to use. NatWest used to be my main bank but now I’ve completely moved to Monzo. Other banks had only introduced similar features after Monzo had! Too late by then. You need to listen to your customers more and take a leaf from Monzo. To all the other banks, you have to work a lot harder to convince me to move to you. Reviewed on: 25th April 2025

Super easy, best way to bank

Super easy to use, got a few of my friends to join and we all find it the best way to bank Reviewed on: 24th April 2025

Monzo..everything is smooth and easy no grief

Monzo has been so smooth and easy to acees and keep in touch with my finances Reviewed on: 23rd April 2025

I've used Monzo for years and think it's fantastic.

I've used Monzo for years and think it's fantastic. I've had a joint account and it's a fast, modern and efficient way to bank. Reviewed on: 23rd April 2025

Unable to even open an account because I don't have...

Unable to even open an account because I don't have any photo identification (I can't afford to get a passport or even get my provisional and start learning to drive) Reviewed on: 23rd April 2025

It's a very good bank.

It's a very good bank. The app is so easy to use an there are customer service team on hand whenever you need them. Roughly an hours wait for someone to contact you back but when you've got them they don't leave until your problem is fixed. Reviewed on: 22nd April 2025

Absolutely love Monzo!

Absolutely love Monzo! Moved from a traditional bank to Monzo and I can say it’s been brilliant! The way Monzo work overall, right down to the cashback offers, higher interest savings and investing options, split tabs, money Pots, and Flex, Monzo has provided the services of multiple banks rolled into one! Super easy to use and would highly recommend. Reviewed on: 22nd April 2025

Absolutely love the flexibility of my Monzo account.

Absolutely love the flexibility of my Monzo account. They get it right with new product offers and don't fill my inbox with useless 'stuff'. All credit to them. Reviewed on: 22nd April 2025

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