Write a review

Go to business site

Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19403 reviews)

View other Monzo products

4.93

Based on 19,403 reviews, last reviewed 5th May 2026

3120% increase in 5 star reviews

in the past 90 days

467% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I’ve had a really positive experience with Monzo. I’ve had a really positive experience with Monzo. The app is intuitive and makes everyday banking simple, especially with instant spending notificatio... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

Read all reviews Write a review

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Review Monzo: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19403)

Modern, friendly, taking on the big banks!

I love being a Monzo customer, I just wish I joined them on day one. I've unfortunately recently experienced financial hardship and Monzo have been incredible and very supportive. I feel like an individual rather than a sort code/acc no, I think this is the Monzo experience. I've personally been the friend/family member that won't shut up about Monzo trying to get everyone to join. Keep doing what you're doing! Reviewed on: 10th July 2023

Very good bank

Not had any issues with Monzo. Until recent when I lost my card and was a victim of fraud. In the process of having this delat with by Monzo. All seems very friendly via live chat. Very professional and helpful. Reviewed on: 10th July 2023

Unable to communicate with live person

Monzo needs to close down, withhold my money and unable to buy food and pay my bills.trying to get advice from anyone please. help What shall i do next? i tried to call but unable to get someone to talk to me. Reviewed on: 1st July 2023

Problem free - how it should be!

Problem free - how it should be! Easy, Intuitive & Modern app which just does exactly what it needs to. When dealing with customer services they are quick, friendly and efficient. Reviewed on: 22nd June 2023

Everything and more from a bank

It has easy access to everything you need. Seamless, easy to use and great customer service. I wish all banks were like monzo. Reviewed on: 20th June 2023

I'd never go back to a high street bank!

As the title suggests, Monzo have changed the way I look at banking for the better. I used to be all about traditional over the counter service, but since moving my current account to Monzo I've not looked back. The simplicity and having everything on an app, the ability to still immediately contact people, the speed at which digital processes and transactions are completed,, everything is just brilliant. The app has always performed flawlessly for me, I've never experienced any issues with accessing money of making payments. The security is at just the right level to be reassuring without driving you mad. They are, quite simply, brilliant! Reviewed on: 19th June 2023

Easy and fast

Easy to work and better than a banking branch to talk to and help faster Reviewed on: 16th June 2023

Good bank

Very good about scam - avoids well Reviewed on: 15th June 2023

Easy to use

App is easy to use and helpful for day to day needs Reviewed on: 15th June 2023

Monzo is terrible! Stay Away!!

I have Monzo in the US. I had to dispute a transaction for which I did not receive cash back and also a cash app transaction. When I disputed the agent (Mike) took hours at a time to respond and did not inform me that my card would be blocked until after he did it. Next after asking him to remove the dispute if my card would need to be blocked, as I still needed the card and couldn’t wait 7 days for a new one, he told me that not only would my card be blocked but in fact my entire account shut down. This was with no warning or notice. Just a hours long chat. I called the us support phone number more than 10 times and they tell me there is no agent available and hang up. Reviewed on: 13th June 2023

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Allied Irish Bank - AIB 2.49 from 16 reviews
Account (discontinued)
from Ditto Bank (inactive company) 3.00 from 4 reviews
Graduate Account
from NatWest 4.38 from 63 reviews

Want to see more from Monzo?

Contents insurance
from Monzo 5.00 from 6 reviews
Under 16s account
from Monzo 4.97 from 944 reviews
Flex Purchase credit card
from Monzo 4.97 from 3173 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub