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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.44 (1006 reviews)

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4.48

Based on 1,006 reviews, last reviewed 15th Feb 2026

6500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

16%

Latest highest rating:

5

Friendly staff and lots of branches Friendly staff and lots of branches Reviewed on: 15th February 2026

Latest lowest rating:

1

Very bad Nationwide FlexDirect account blocked – left me and my child with nothing I hold a Nationwide FlexDirect account, and it was blocked without warning ... Read more Reviewed on: 6th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide FlexAccount reviews (1006)

Review of the Nationwide, FlexAccount:

Been with Nationwide for over 20 years and have neve...

Been with Nationwide for over 20 years and have never once had an issue with their services. Customer service have always been beyond helpful and I'm always confident about being able to contact them for any queries. Reviewed on: 24th May 2024

Fantastic!

The customer service is amazing, the app is easy to use and has great features (including a map attached to each payment so you can see exactly where your money went). I have never had a problem with this bank. I also get monthly interest and a yearly bonus. Reviewed on: 19th March 2025

Gave me 50quid just for loyalty.

Received an email a week ago from Nationwide stating they will give me £50 just for being a loyal customer. No other bank has done this in the history of me banking! Thank you for your generosity. They have improved the simplicity of their security system a lot, and there is much less need for that stupid log in machine, so much more convenient to bank with them nowadays. I orginally signed up because of other perks they were handing out many years ago. Reviewed on: 19th March 2025

I like banking with Nationwide.

I like banking with Nationwide. I'm particularly pleased with the return on the Flex Regular Savers. Great interest rate. Reviewed on: 18th March 2025

Easy to use and access

The app is easy to use plus it was easy to open the account. It's really helpful to access a branch when I need coins and I love the ownership structure, Big Nationwide Thank You, etc. The staff are also very friendly and helpful. Reviewed on: 18th March 2025

They always give free money I love that

They always give free money I love that Reviewed on: 18th March 2025

Outstanding customer service!

I have been a customer of Nationwide for 20 years - they are amazing, customer service is second to none! Reviewed on: 18th March 2025

They offer bonuses to customers and are soon to give...

They offer bonuses to customers and are soon to give £50 to customers. They also just picked up a possible fraudulent transaction, are issuing a new card and claiming the transaction back, all before we had even noticed. Reviewed on: 16th March 2025

They are the best on various areas like both Mobile...

They are the best on various areas like both Mobile Application and Customer Value. Reviewed on: 11th March 2025

Bereavement support

Following the death of my wife Nationwide could not have done anything more to help and support me. Reviewed on: 10th March 2025

amazing staff

after visiting my branch to sort a problem out concerning a missing payment for a direct debit to another bank, the two staff members who helped me, Kaisha and Victoria were excellent, professional, friendly and also went above and beyond with the service provided, another reason I have banked with the nationwide for 30 years, amazing staff. Reviewed on: 8th March 2025

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