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Nationwide: FlexDirect reviews

Name: FlexDirect
Rating: 4.4 (296 reviews)

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4.46

Based on 296 reviews, last reviewed 17th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

67%

21%

Latest highest rating:

5

Very good current account switch deal with a god bon... Very good current account switch deal with a god bonus payment. The FlexDirect account offers great incentives like cashback and interest. The Nationw... Read more Reviewed on: 17th June 2025

Latest lowest rating:

1

Nationwide have no concern for members banking exper... Nationwide have no concern for members banking experience. The IT systems used are woeful both from a user POV and back end. I am worried that the who... Read more Reviewed on: 26th June 2024

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About this product

Nationwide FlexDirect reviews (296)

Review of the Nationwide, FlexDirect:

Easy to manage account online

Easy to manage account online although currently unable to pay in cheques using the app. Handy to have local branch as most banks have now closed their branches Reviewed on: 26th February 2025

Never had any issues

Banked with them for years and never had any issues the internet banking is very easy to Navigate Reviewed on: 26th February 2025

Great company who properly rewards their customers.

Great company who properly rewards their customers. Continued excellent service Reviewed on: 26th February 2025

Good current account switch service offer as a great...

Good current account switch service offer as a great incentive to switch to nationwide. Easy to use app and easy to sign up to the flex direct account. Overall great current account and would recommend to anyone Reviewed on: 26th February 2025

Simple, easy to use app and account.

Simple, easy to use app and account. Reviewed on: 13th February 2025

great current account

love it, never had an issue. app is easy to use and navigate. very easy to move money in and out of my flexdirect Reviewed on: 5th February 2025

Good interest rate and cashback for first year up to...

Good interest rate and cashback for first year up to £1500. App easy to use and transactions fast. Also plenty of branches still open which is a plus. Reviewed on: 2nd February 2025

Trusted bank with an ethical mindset

Nationwide is a trusted bank. I switched away from Nationwide a few years ago to take advantage of a switching bonus but I regretted doing it as Nationwide had better customer service. I also preferred Nationwide's status as a building society and passing on profits to members rather than stakeholders. Reviewed on: 17th January 2025

Those 6 holes in the signature Strip!!

Those 6 holes in the signing strip on the new FlexDirect card!! What a bloody stupid place to put them! They catch the ball on your ball point pen when signing and send your signature for six. Such a simple design fault from a company that have been using them for years. I am lost for words! Totally ruined my day and the next 5 years I have to look at it each day! Remembering how the ball point got stuck in one of the holes, the card shooting off, my coffee all over the place and my signature looks like it has been made by a 9 year old trying to fake it!! It's hard enough to sign in that little box without the holes! Fancy putting them where you have to sign??!! I bet the designers had a good old laugh together coming up with that idea. Reviewed on: 9th January 2025

Great account that pays back.

2 years in a row I have recieve £200 just for having her account. The removal of the need for the keypad has also greatly increased the user experience. The arranged overdraft also means I know I'm covered if the need comes (not that I recommend using it) Reviewed on: 21st November 2024

I like that they look after their members and the fl...

I like that they look after their members and the flexplus offers lots of useful extras Reviewed on: 3rd October 2024

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