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Nationwide: Credit card reviews

Name: Credit card
Rating: 4.06 (206 reviews)

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4.06

Based on 206 reviews, last reviewed 19th Feb 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

60%

21%

12%

Latest highest rating:

5

Excellent customer service .... Excellent customer service both online and in branch. Good range of products. Reviewed on: 14th February 2026

Latest lowest rating:

1

Astonished at the level of failure in a regulated bank I am genuinely astonished that this level of operational failure is occurring within a regulated bank. Nationwide repeatedly denied a customer access ... Read more Reviewed on: 19th February 2026

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About this product

Nationwide’s purchase and balance transfer credit card offers 0% interest on all purchases and balance transfers for 15 months.

The 0% interest also applies to spending abroad. You can apply if you have a Nationwide current account, savings account or mortgage. You can’t apply if you already have a Nationwide credit card.

Nationwide credit card reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide Credit card reviews (206)

Review of the Nationwide, Credit card:

Avoid!

1 star is more than what they should get but I can't do zero. 7 people I've spoken to today. Three times "cut off" and one time I failed security reading direct from my bank statement the answers!!! Shocking serice. I'm now trying to pay my balance and cancel my card and I can't even do that. All this started from multiple payments on my account I didn't ask for. Any other credit card company would have stoppd these straight away as they're still pending. But not nationwide. A million hoops for customers to jump through despite the answers being correct still no help, yet nothing for the companies who scam us! Don't bother using them terrible company Reviewed on: 6th June 2023

Easy card to use

I use this card when abroad as the exchange rates are good Reviewed on: 19th January 2018

Easy

Easy to open my credit card with cash back on every purchase. Reviewed on: 19th January 2018

Brilliant Credit Card - Helped me out

Nationwide has really helped me. As an 18 year old with no credit history, Nationwide was the only high street reputable lender that was offering me a credit card after carrying out Elegibility checkers. Good customer services over telephone and in branch. Credit card offered with good credit limit for an 18 year old. Online quotation given gives the customer to confidence to apply before a credit search is done. Shame about the recent cashback reduction but it’s a sign of the times and not Nationwide’s fault. Reviewed on: 17th January 2018

Select Credit Card

A standard Credit Card however offers no non-sterling transaction charges saving £100s of unnecessary fees. Spot rate offered is good also. Reviewed on: 6th January 2018

Always great customer service.

I've always found the customer service at Nationwide to be absolutely brilliant. And the products are always very reasonable. Reviewed on: 5th December 2017

.5% cashback on everything!

Great card, very attractive rates for spending abroad and .5% cashback on everything you purchase! Reviewed on: 2nd December 2017

Great

Allowed us to pay for holiday of lifetime for Christmas with minimum exchange fees. Also when payments were unauthorised as someone unlawfully stole our details to pay for vouchers online, excellent text alerts to contact and all monies refunded immediately with new card on way in the post. Excellent! Reviewed on: 27th November 2017

Pain-free balance transfer

Opened up credit card in order to do a balance transfer. All went smoothly and was helped every step of the way. Website can be a bit unintuitive at times and persistent requests for passwords and memorable data can be a pain, Reviewed on: 22nd November 2017

Brilliant Card

Easy to use card, part of mobile app so can keep track of spending / payments and interest being paid. Low interest rates Reviewed on: 13th November 2017

NW credit card

does the job - never any problems Reviewed on: 9th November 2017

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