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Nationwide: Credit Card reviews

Name: Credit Card
Rating: 4.14 (176 reviews)

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3.92

Based on 176 reviews, last reviewed 13th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

59%

23%

11%

Latest highest rating:

4

No benefits to having it, no rewards, no cashback. No benefits to having it, no rewards, no cashback. Reviewed on: 25th August 2024

Latest lowest rating:

1

Made a valid claim but was declined. Made a valid claim but was declined. They never contacted me. I had to chase this up. Credit guarantee system was not backed up. Reviewed on: 13th November 2024

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About this product

Nationwide Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Nationwide customers like? Find out more about the Nationwide Credit Card by reading our trusted Smart Money People reviews. You can also write your own Nationwide Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Nationwide Credit Card reviews (176)

Review of the Nationwide, Credit Card:

Really helpful when things go wrong

Four figure purchase went wrong in New Zealand when a company claimed it could no longer trade. The Nationwide team got onto the case very quickly and managed to backcharge the company's account. They recovered 100% of the loss including currency exchange rate move. Reviewed on: 9th June 2018

Trustworthy Banking

I have been with the Nationwide for nearly 20 years now.I do most of my banking on line and have never had any problems doing so. They have recently rewarded all their members with a payment of £100 each loyalty award. Reviewed on: 11th July 2023

Really poor service, really poor company

Had a double charge at tesco for the same purchase - they didn't care. Called tesco who said they couldn't do anything about it... 6 weeks later and 3 letters later I'm down £90 and leaving this useless bank. Reviewed on: 4th July 2023

Good basic credit card

Nationwide credit card allows fee free spending abroad. An ongoing cash back option would make this card more attractive Reviewed on: 7th June 2023

Avoid!

1 star is more than what they should get but I can't do zero. 7 people I've spoken to today. Three times "cut off" and one time I failed security reading direct from my bank statement the answers!!! Shocking serice. I'm now trying to pay my balance and cancel my card and I can't even do that. All this started from multiple payments on my account I didn't ask for. Any other credit card company would have stoppd these straight away as they're still pending. But not nationwide. A million hoops for customers to jump through despite the answers being correct still no help, yet nothing for the companies who scam us! Don't bother using them terrible company Reviewed on: 6th June 2023

Good company

I recommend it nationwide bank because there’s high security Reviewed on: 2nd June 2023

Easy to manage credit card

I like the fact that Nationwide ask you to opt in when they offer to raise your credit limit. It's easy to view transactions on the app and website and easy to download monthly statements. Shame it's not cashback any more but other than that, can't complain. I also like the fact Nationwide is owned by its members and has co-operative values. Reviewed on: 31st May 2023

Good for using on holiday

Excellent exchange rates and charges for using abroad. Reviewed on: 11th April 2023

Nationwide is simple and elegant

Nationwide is simple and elegant Reviewed on: 6th April 2023

Treats people struggling with debt appallingly

Back in 2014 I had serious problems with debt and had the misfortune to owe Nationwide Credit Card money. I took advice from CCCS and made token payments. The advisors were the most unpleasant people I’ve ever dealt with. One said that my credit card debt was a priority debt!! They were all sarcastic and did not care about my situation. Eventually I entered an IVA and they refused to ever agree with the offer of repayment. Luckily they were not the majority creditor so they had to go along with the offer. Eventually I was able to clear the IVA early but my experience with Nationwide was so awful I would advise anyone to steer clear, they made my life more difficult than necessary at a terrible time. Reviewed on: 5th April 2023

Credit card

Easy to use in app and manage repayments. Reviewed on: 5th April 2023

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