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Nationwide: Mortgages reviews

4.42
Based on 192 reviews, last reviewed 29th Jan 2026
600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
11%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
10%

Latest highest rating:

5

Great service and competitive. Great service and competitive. When needed clarity was very helpful and understanding! Reviewed on: 29th January 2026
James Carter's avatar
James Carter

Latest lowest rating:

1

A Harsh Lesson in Discrimination Against Caregivers... A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after... Read more Reviewed on: 15th August 2024
Ian G's avatar
Ian G

About this product

Nationwide offer a range of mortgages to cover different borrowing needs.

Nationwide offer mortgage products for first time buyers, home movers and buy to lets. Existing mortgage customers can manage their account using the online Mortgage Manager tool.

Nationwide mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide Mortgages reviews (192)

Review of the Nationwide, Mortgages:

Brilliant!

5
A helpful mortgage lender, with current information always shared via post / e-mail or preferred choice. Reviewed on: 9th October 2021

Friendly and helpful

4
Such an easy experience with their friendly mortgage advisors and everything straightforward to set up Reviewed on: 4th December 2018

Great service

5
Very helpful staff and was completely satisfied with the service we received Reviewed on: 11th November 2018

GREAT ALL ROUND COMPANY

5
PERSONABLE STAFF ALWAYS FRIENDLY AND HELPFUL,WE HAVE VARIOUS PRODUCTS AND THEY ARE ALWAYS HELPFUL, WOULD ALWAYS RECOMMEND THEM Reviewed on: 11th November 2018

Friendly customer service

5
Friendly and professional service, really helpful staff. Reviewed on: 10th November 2018

Clear and helpful service

5
We renewed multiple fixed rate mortgages with nationwide. We found their service very professional and helpful, and we were very pleased with the competitive rate we were offered. Reviewed on: 9th November 2018

First class customer service

5
I have had a mortgage with Nationwide for around 7 years, and wanted to remortgage. I was offered a good deal with another provider (via my employer) but I thought I would just double check what Nationwide could offer - and they bettered it. I highly recommend Nationwide for not only saving money, but first class customer service. Reviewed on: 9th November 2018

Very satisfying

5
I'm very happy with my morgage. Reviewed on: 8th November 2018

Brilliant service

5
We live in a fairly rural area so we did a video conference call for our mortgage. It was simple and painfree! The mortgage advisor answered all of our questions and clearly explained everything. I would recommend Nationwide to everybody! Reviewed on: 8th November 2018

Best Mortgage Provider

5
Never had a problem from the initial set up to taking out life insurance and changing our rate. Reviewed on: 8th November 2018

Good mortgage

4
Updated to a competitive rate for the next two years and with a cash bonus. Reviewed on: 8th November 2018

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