Write a review

Go to business site

Nationwide: Mortgages reviews

Name: Mortgages
Rating: 4.36 (189 reviews)

View other Nationwide products

4.38

Based on 189 reviews, last reviewed 23rd Jan 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

12%

10%

Latest highest rating:

5

Very helpful in structuring a mortgage Very helpful in structuring a mortgage for a new house purchase, carrying forward an existing fixed-rate mortgage from our existing property. Good com... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

A Harsh Lesson in Discrimination Against Caregivers... A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after... Read more Reviewed on: 15th August 2024

Read all reviews See your review

About this product

Nationwide offer a range of mortgages to cover different borrowing needs.

Nationwide offer mortgage products for first time buyers, home movers and buy to lets. Existing mortgage customers can manage their account using the online Mortgage Manager tool.

Nationwide mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide Mortgages reviews (189)

Review of the Nationwide, Mortgages:

Best deal on our mortgage.

I currently have my mortgage with Nationwide, and have just renewed with them, as their deal was still the best. I’ve also had current and savings accounts with Nationwide, and always found them to have excellent customer service, whenever I’ve needed them - e.g. when I had to report some suspected fraudulent activity on my account, they were very responsive and extremely helpful. I also love being with a building society, rather than a bank, as they’re much more ethical. Reviewed on: 20th March 2024

First time buyer mortgage

Brilliant rates for first time buyer mortgage. Excellent service and very helpful Reviewed on: 1st February 2023

Ethical mortgage provider

I'm impressed by Nationwide. I was only prepared to get my mortgage with an ethical / mutual provider. Thanks to Nationwide's good rates I didn't lose out financially for sticking to my principles. Their service has also been unfaultable. Reviewed on: 17th January 2023

Nationwide lead the way

Nationwide mortgages have always given us the best product and above and beyond service, They offered support during tough times with the pandemic and always go above and beyond with their service support. Reviewed on: 16th January 2023

Great mortgage rate

I have had a mortgage with Nationwide for 5 years and the rate was very good. Reviewed on: 11th January 2023

Mortgage Application delayed until they could charge me more

Nationwide promised to honour a mortgage Decision in Principle for up to 3 months after applying. First, they refused to allow me to "increase" my deposit, unless I took a mortgage with a higher rate. Somehow being a safer customer was a bad thing... Then I applied for the mortgage well within that time limit, only for them to stall the process with repeated requests for evidence of funds (which I responded promptly to, and which would not even have been part of the deposit anyway!). Eventually the 3 month limit hit and despite already applying they refused to honour the DiP because time had run out. Only choices left were to take a more expensive mortgage or look elsewhere, which I am doing. Utter waste of time. Reviewed on: 6th January 2023

Simple and good value

Mortgage process was straightforward and ensured we fixed at the best rate available. Reviewed on: 15th August 2022

Quick process

Great online service simple and quick Reviewed on: 14th August 2022

Terrible service

Been with bank for 25 years I decided to open a basic account to go with my other account they opened it up then 10 days later closed my account and took my money they are a bunch of thieves Reviewed on: 10th April 2022

Straightforward and easy

I found this a pleasant experience and straightforward to set up. Reviewed on: 4th April 2022

Great rate easy to contact

Greta mortgage rate helpful on the phone Reviewed on: 30th March 2022

Do you have a different Nationwide product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Mortgages
from Mansfield Building Society 4.60 from 408 reviews
Mortgages
from Glasgow Credit Union 4.96 from 186 reviews
Fixed Rate Mortgage
from Principality Building Society 4.50 from 8 reviews

Want to see more from Nationwide?

Student Current Account
from Nationwide 5.00 from 5 reviews
Cash ISA
from Nationwide 4.73 from 64 reviews
Regular Savings
from Nationwide 4.70 from 85 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub