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Nationwide: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 4.35 (183 reviews)

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4.35

Based on 183 reviews, last reviewed 17th Apr 2025

900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

11%

10%

Latest highest rating:

5

Very easy to contact and discuss problems and worries. Very easy to contact and discuss problems and worries. Nothing is too much for them.will never go elsewhere Reviewed on: 17th April 2025

Latest lowest rating:

1

A Harsh Lesson in Discrimination Against Caregivers... A Harsh Lesson in Discrimination Against Caregivers and disabilities. I am writing this review with deep disappointment and absolute frustration after... Read more Reviewed on: 15th August 2024

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About this product

Nationwide is a building society that offers a range of financial services, including mortgages. A fixed rate mortgage will have a set interest rate for a certain amount of time, often between two and five years, sometimes even ten. Make sure you’re confident you understand the Ts and Cs and always consult the lender or an independent advisor if you have any questions.

Buying a home is a big financial decision, so finding the right mortgage is important. We coll...

Nationwide Fixed Rate Mortgage reviews (183)

Review of the Nationwide, Fixed Rate Mortgage:

Friendly customer service

Friendly and professional service, really helpful staff. Reviewed on: 10th November 2018

Simple and good value

Mortgage process was straightforward and ensured we fixed at the best rate available. Reviewed on: 15th August 2022

Quick process

Great online service simple and quick Reviewed on: 14th August 2022

Terrible service

Been with bank for 25 years I decided to open a basic account to go with my other account they opened it up then 10 days later closed my account and took my money they are a bunch of thieves Reviewed on: 10th April 2022

Straightforward and easy

I found this a pleasant experience and straightforward to set up. Reviewed on: 4th April 2022

Great rate easy to contact

Greta mortgage rate helpful on the phone Reviewed on: 30th March 2022

Ask to check your data and get it erased

I had been a member for many years and recently closed all of my accounts following a lack of interest in the retention of business from the CEO. Following this I asked them to erase all of my data and following some very inconsistent replies saying it's 12 years and then only 6 I received a final email from them saying that they would not reply to any further correspondence saying that any further contact from me would be marked as unanswered. How rude is that? I had previousl... Reviewed on: 18th March 2022

1989

Using a plastic card reader to transfer money. Like banking in 1989. Don’t bother with these jokers Reviewed on: 16th March 2022

Notorious for down valuations

Nationwide are well known among brokers and individuals as down valuers. This means they down value your property in order to get you onto higher rates. By the time they tell you they have down valued your property you’ve already paid the fees and gone through credit checks - at which point most customers simply just accept the down valuations and end up paying more. Reviewed on: 15th March 2022

delayed my application

delayed my application because of small mistake, no alternatives plan Reviewed on: 23rd February 2022

Great customer service.

Really seem to know their stuff when helping move between products. Reviewed on: 18th February 2022

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