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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.61 (2101 reviews)

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4.52

Based on 2,101 reviews, last reviewed 4th Nov 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025

Latest lowest rating:

1

Account Disappeared Left Without Access or Explanation My current account suddenly vanished from the NatWest app right after I transferred money to another bank account in my own name. No warning, no messa... Read more Reviewed on: 4th November 2025

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Everyday account reviews (2101)

Review of the NatWest, Everyday account:

Best bank to go with.

I’ve been with this bank since I was 12. I’m now 23 I had a savings account to start off with so that I can learn about money and savings. You get a card and you can either put money on that car or draw the money off. Once you’ve turned 18 you’ll get a debit card and that card can be used like the savings card but with the ability to use it online and in stores. I’ve never had a problem with my bank growing up and I still use the same bank today because it’s easy to use and they are on the ball with the verify your payment. They constantly keep the app updated and they also keep you updated on what’s new and what’s happening. So an example, I had a Visa card and they emailed me saying that they are changing from visa to master card and at first I was worried about me having to go through lots of paper work etc but they made sure to explain everything in great detail. It was very simple and all my details were the same and nothing had changed except the card itself and it being master card and not visa. They also do student loans and other types of loans as well and it’s very simple to obtain what you need. With this bank you can now change your phone number etc in the banking app, before you had to use a card reader and follow the instructions. Using the card reader isn’t hard but can be tricky to some who have poor eyesight, so I’m glad they added this new feature. With this bank you don’t even have to stay with them, you can start off with a savings account at the same age I did and then go to a different bank of your choice. On of my friends went with NatWest to start off with and then went to Halifax for the point and cash back features… because he loves Costa :) So if you’re looking for a bank to teach your kids about savings and having an easy app to work with then NatWest would be a good choice to start off with. Reviewed on: 31st May 2023

Functional but Underwhelming

I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since then, I’ve ended up with three accounts: a basic current account and two savings accounts. While everything works fine on a functional level, the overall experience feels a bit uninspired. The interest rates on savings are especially disappointing, making it hard to see much value in keeping multiple accounts with them. It does the job, but doesn’t offer much beyond the basics. Reviewed on: 11th April 2025

My basic account does everything that I need it to do.

My basic account does everything that I need it to do. Whenever I’ve had an issue, the customer service team have helped me efficiently and professionally. Reviewed on: 8th April 2025

Love NatWest, they are a great banking app, love the...

Love NatWest, they are a great banking app, love the layout of the mobile app and how simple it is to use. Also have great account options for students and savings accounts, they are the best banking app. Reviewed on: 3rd April 2025

Used the NatWest for over 20 years

Used the NatWest for over 20+ years. Majority of my banking is satisfactory but not when it comes to going on holiday. I always advise the bank of my travel dates and they still let me down by allowing payments on my card when I am not in the country. My card was scammed and they blocked my card without contacting me leaving me without money on holiday. I found it impossible to contact them on the phone and I didn’t have access to the internet. What’s the point in notifying them of holiday plans and dates . Reviewed on: 3rd April 2025

After my stroke in 2005 having a Natwest basic accou...

After my stroke in 2005 having a Natwest basic account helped me with the financial difficulties I incurred due to not being able to work. Reviewed on: 2nd April 2025

great bank had no problem with them always happy to...

great bank had no problem with them always happy to help Reviewed on: 2nd April 2025

service Good with a smile On his face Andy

Good customer service with a smile Reviewed on: 2nd April 2025

Worked with me whilst moving overseas and back home

Worked with me whilst moving overseas and back home Reviewed on: 2nd April 2025

Been a customer of NatWest for years - can’t recomme...

Been a customer of NatWest for years - can’t recommend them high enough. Fantastic bank, love them Reviewed on: 2nd April 2025

As a long term customerthey have always been helpful...

As a long term customerthey have always been helpful and fair if i've had a problem. Reviewed on: 20th March 2025

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