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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,635 reviews, last reviewed 6th Jan 2026
13% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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Latest highest rating:

5

Newbury - a real mutual Building Society for savers. The customer assistants are helpful, friendly, knowledgeable and polite. The whole process of setting up a savings account was easy and reassuring. It... Read more Reviewed on: 6th January 2026
Paul K's avatar
Paul K

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8635)

Review of the Newbury Building Society, Savings:

Excellent experience at the Winchester branch.

5
We had an excellent customer experience in the Winchester branch on two occasions opening savings accounts as new customers. Really welcoming, informative and patient branch manager who talked everything through with us without pressure. Excellent telephone support when there were difficulties accessing emailed passcodes. Apart from the frustration of multiple codes appearing online and not being accepted, we felt we were always in safe hands with immediate human responses and no delays, or automated robot morons which has been our experience elsewhere. We are very pleased to be Newbury customers. Reviewed on: 26th April 2025
Marie T's avatar
Marie T
Reply from Newbury Building Society Hi Marie, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the Winchester branch team, who will be so pleased to hear them. Response date: 28th April 2025
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Newbury Building Society

Newbury - a real mutual Building Society for savers.

5
The customer assistants are helpful, friendly, knowledgeable and polite. The whole process of setting up a savings account was easy and reassuring. It felt good to be back with a truly mutual building society with useful opening hours and a proper savings account book. Reviewed on: 6th January 2026
Paul K's avatar
Paul K

Great customer service

5
A great friendly set of staff that were happy to answer questions and help make the process of opening a new account really pleasant Reviewed on: 1st January 2026
Andreas M's avatar
Andreas M
Reply from Newbury Building Society Thank you for taking the time to leave feedback Andreas, we really appreciate it. Response date: 2nd January 2026
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Newbury Building Society

In branch service review

5
Answered all my questions very thoroughly. Reviewed on: 31st December 2025

In branch service review

5
Had to come back as it could not all be done in one day. But as it is local it's OK. Reviewed on: 31st December 2025

In branch service review

5
Very good to get served in person. Reviewed on: 31st December 2025

In branch service review

5
Very good and helpful for all the family. Reviewed on: 31st December 2025

In branch service review

5
Passbooks are great, love the ease of access to branch. Reviewed on: 31st December 2025

In branch service review

5
Always great service in Hungerford. Reviewed on: 31st December 2025

In branch service review

5
Kellie was very professional and helpful. Really friendly. Reviewed on: 31st December 2025

In branch service review

5
Very helpful and patient service. Reviewed on: 31st December 2025

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