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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8663 reviews)

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4.89

Based on 8,663 reviews, last reviewed 3rd Feb 2026

34% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Advice for people using Power of Attorneys I act for my elderly cousin using a registered Power of Attorney. I live in Australia most of the time and Vess, a Customer Service Adviser at the Did... Read more Reviewed on: 3rd February 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8663)

Review of the Newbury Building Society, Savings:

Newbury Building Society Branch Review

Serve great, plesent people very helpful Reviewed on: 28th February 2022

Advice for people using Power of Attorneys

I act for my elderly cousin using a registered Power of Attorney. I live in Australia most of the time and Vess, a Customer Service Adviser at the Didcot branch, has gone out of her way to help me manage six different accounts. Taking into account an eleven hour time difference Vess has always responded to my emails or messages left by the following day. Reviewed on: 3rd February 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback and for your kind words, we really appreciate it and will be sure to share your comments with Vess, who will be so pleased to read them. thank you Response date: 3rd February 2026

I cannot fault it.

I cannot fault it. A caring organisation that looks after its members and communities. Reviewed on: 30th January 2026

Reply from Newbury Building Society Hi Rob, thank you very much for your kind words. We really appreciate your feedback. Response date: 3rd February 2026

Very Much Appreciated

I really appreciate Newbury Building Society still using pass books, whilst also having the options to manage savings through the app, or online. I am always happy to get in touch as your staff are friendly and very helpful whether, in person, or, over the phone. On one occasion, when a less experienced staff member was unsure of some information it was reassuring to see that they were honest and had the confidence to ask for advice. I also really appreciate that anything that has been discussed and required further action in branch has always been followed through within an appropriate time-scale - no reminders have been needed. There is obviously good back-up when any issues occur with a computer in branch, but it would be wonderful if this was needed less frequently. (perhaps it's just when I go in). Thank you, I have found that all of your staff provide excellent service and are a pleasure to deal with. Reviewed on: 30th January 2026

Reply from Newbury Building Society Hi Susie, thank you so much for leaving such detailed feedback. We're so proud that our branch team provided such great service. Response date: 30th January 2026

Opening A Savings Account

I needed to open a savings account, all my options were explained clearly. I have number savings with Newbury Building Society, the staff are very helpful making sure you choose the right account for your needs. Reviewed on: 28th January 2026

Reply from Newbury Building Society Good afternoon Irene, thank you for taking the time to leave feedback. We really appreciate your kind words! Response date: 28th January 2026

Local office staffed by helpful friendly staff.

Local office staffed by helpful friendly staff. Products offered are mostly competitive. Reviewed on: 28th January 2026

Reply from Newbury Building Society Hi Valerie, thank you so much for your kind words. We really appreciate them. Response date: 28th January 2026

Excellent savings advice and rate given for a Young...

Excellent savings advice and rate given for a Young saver account Reviewed on: 27th January 2026

Reply from Newbury Building Society Thank you for your kind words and taking time to leave feedback - we appreicate it. Response date: 28th January 2026

Brilliant Service every time!

The staff are always friendly, knowledgeable and efficient whenever I visit. Nothing is too much trouble and they even know me by name. I feel more like a family member than as a customer. I have received brilliant service from Winchester branch every time I have visited! keep up the good work Newbury Building Society Reviewed on: 27th January 2026

Reply from Newbury Building Society Thank you Isabel for your kind words and taking the time to leave feedback - we appreciate it and our colleagues in Winchester will be so pleased to read your comments. Response date: 28th January 2026

People first

NBS has branches with great staff who are respectful, kind and knowledgeable. They give customers as much time as they need. Reviewed on: 27th January 2026

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th January 2026

A really easy experience opening an account.

A really easy experience opening an account for my daughter today, great communication throughout the process - thank you. Reviewed on: 24th January 2026

Reply from Newbury Building Society Thank you for taking the time to leave feedback, John, we do appreciate it. Response date: 26th January 2026

Independent Local Building Society

Being an independent local building society, we are looked after well with good rates and trust to invest money . Reviewed on: 22nd January 2026

Reply from Newbury Building Society Thank you for taking time to leave feedback Richard, we appreciate it. Response date: 23rd January 2026

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