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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,669 reviews, last reviewed 13th Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Very friendly and helpful staff at the Thatcham office. Very friendly and helpful staff at the Thatcham office. Reviewed on: 13th February 2026
Peter T's avatar
Peter T

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8669)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
James Bartholomew's avatar
James Bartholomew
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Friendly and attentive customer service. Patient and very helpful. Very good. Reviewed on: 31st December 2025

In branch service review

5
Depoisting is eaasy and straightforward. Reviewed on: 31st December 2025

In branch service review

5
Treated like a customer, not a number/ Would like more monthly interest options. Don't get too big. Stay mutual. Reviewed on: 31st December 2025

In branch service review

4
Like the independence of the building society, but need for improvement to online access. Reviewed on: 31st December 2025

In branch service review

5
The ladies in my Andover branch are all very lovely, helpful and friendly. I like the personal service by a very real person and signing my name. Reviewed on: 31st December 2025

In branch service review

5
Very helpful and approachable. Online app. Reviewed on: 31st December 2025

In branch service review

5
Great friendly and helpful staff. Reviewed on: 31st December 2025

In branch service review

5
It is lovely to be able to sit down. Reviewed on: 31st December 2025

In branch service review

5
Sarah was friendly and efficient. Maintaining professionalism. Reviewed on: 31st December 2025

In branch service review

5
Staff pleasant and helpful. Opening ISAs is no problem. Reviewed on: 31st December 2025

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