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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,662 reviews, last reviewed 30th Jan 2026
35% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I cannot fault it. I cannot fault it. A caring organisation that looks after its members and communities. Reviewed on: 30th January 2026
rob A's avatar
rob A

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8662)

Review of the Newbury Building Society, Savings:

Newbury Building Society Branch Review

5
Excellent responcive service very helpful over the telephone, feel my money is safe with NBS Reviewed on: 28th February 2022
Verified Member's avatar
Verified Member

In branch service review

5
Jessica and Dorothy were excellent in opening EMA today. All my dealings with the Society have been excellent. Reviewed on: 31st December 2025

In branch service review

5
Dorothy was very helpful and informative. Reviewed on: 31st December 2025

In branch service review

5
Excellent service, always very friendly. Definitely the best and friendliest and most efficient building society/bank. Reviewed on: 31st December 2025

In branch service review

5
Always friendly - all the staff are like family. Reviewed on: 31st December 2025

TOP MARKS FOR USER FRIENDLINESS

5
In the process of setting up an ISA for the first time found every stage of the procedure found it to be very slick, easy to follow from step to step, and never had the slightest problem at any stage. I have no experience of other Building Society's systems, but as far I am concerned the Newbury Building Society's systems (at least for an 84 year old) are as good as it gets. Reviewed on: 31st December 2025
Fred Owens's avatar
Fred Owens
Reply from Newbury Building Society Thank you Fred for your kind words and for taking the time to leave feedback - we really appreciate it! Happy New Year! Response date: 2nd January 2026
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Newbury Building Society

All went well with account setup

5
All went well with account setup Reviewed on: 20th December 2025
Robin S's avatar
Robin S
Reply from Newbury Building Society Hi Robin, thank you so much for your kind words, they are much appreciated. Response date: 22nd December 2025
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Newbury Building Society

Thank you Dorothy for all the help you gave us.

5
Dorothy was both helpful and informative, I have already recommended the child savings account to a friend. Reviewed on: 19th December 2025
Julie A's avatar
Julie A
Reply from Newbury Building Society Hi Julie, we're so happy Dorothy could support you. We've shared your feedback with her and she is so pleased to hear it. Response date: 19th December 2025
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Newbury Building Society

Other places could learn from this Building Society

5
All of the staff are engaging and helpful. I have received a lot of really good information about the products on offer yet never felt pushed into making a decision or getting a product. Jessica helped us with phone calls and emails and the area manager made us coffee! Reviewed on: 12th December 2025
Stephen D's avatar
Stephen D
Reply from Newbury Building Society Hi Stephen, we really appreciate your kind words. Thank you for taking the time to leave a review, we'll share it with Jessica, who will be so pleased. Response date: 15th December 2025
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Newbury Building Society

Excellent service

5
I was welcomed to the branch and made feel very comfortable. Dorothy was very informative and knowledgeable. She explained different accounts so I knew which was best for me. All in all the service was excellent . Reviewed on: 10th December 2025
Dinah C's avatar
Dinah C
Reply from Newbury Building Society Hi Dinah, thank you so much for your kind words. We really appreciate you taking the time to leave a review for Dorothy. We will share your comments with her. Response date: 10th December 2025
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Newbury Building Society

A very friendly welcome.

5
A very friendly welcome. Account opened efficiently. So good to have face to face contact and not have to conduct business online. Reviewed on: 6th December 2025
Susan 's avatar
Susan
Reply from Newbury Building Society Good morning Susan, we truly appreciate your kind words. Thank you for taking the time to leave a review. Response date: 8th December 2025
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Newbury Building Society

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