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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8683 reviews)

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4.88

Based on 8,683 reviews, last reviewed 24th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service for a new customer Joined the society. Streamline service easy to open account and staff member very friendly and efficient. Reviewed on: 24th March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8683)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

new account set up

good explanation about the different accounts available what i needed to open account, I made an appointment so I knew what information to bring with me to facilitate the account opening. I had time to prepare for appointment I could compare accounts Reviewed on: 26th April 2024

Reply from Newbury Building Society Many thanks for taking the time to leave feedback - we do appreciate it. Response date: 26th April 2024

A very pleasing experience

I visited Hungerford branch to move some money from an existing account to 2 new accounts. Chloe was excellent, she was friendly, helpful, knowledgeable and professional. Everything was made easy and I would definitely recommend the newbury and in particular the Hungerford branch for excellent customer service and great savings rates. Reviewed on: 26th April 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it and will be sure to share your comments with Chloe, who will be so pleased to read them. Response date: 26th April 2024

Welcoming and local

Very friendly, welcoming staff, if very slightly overfamiliar. Knowledgeable about products and introduced me to brand new savings account that had just been announced that day. Reviewed on: 25th April 2024

Reply from Newbury Building Society Thank you for taking the time to provide feedback, we appreciate it. Response date: 26th April 2024

Excellent service

Lots of questions answered. A very efficient service. Wonderful staff Reviewed on: 23rd April 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Norah, we do appreciate it. Response date: 24th April 2024

Friendly and useful assistance in branch

I received friendly and useful assistance from the branch member to open a cash ISA, and transfer sums from my other accounts into it. Reviewed on: 19th April 2024

Reply from Newbury Building Society Hi Graham - we appreciate the time taken to leave us a review, thank you. Response date: 22nd April 2024

The adviser that dealt with me was very well informe...

The adviser that dealt with me was very well informed and explained fully all the options. Reviewed on: 19th April 2024

Reply from Newbury Building Society Hi Paul - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd April 2024

Good value for money especially for British expats

Good value for money especially for British expats Reviewed on: 14th April 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 15th April 2024

The adviser was extremely helpful, and helped us mak...

The adviser was extremely helpful, and helped us make he right decision. Reviewed on: 12th April 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 15th April 2024

Telephoned for assistance.

Telephoned for assistance. Very clear helpful instructions on using online facility. Reviewed on: 12th April 2024

Reply from Newbury Building Society Hi Judith - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 12th April 2024

Alton branch were very helpful and efficient.

Alton branch were very helpful and efficient. Reviewed on: 12th April 2024

Reply from Newbury Building Society Hi Richard - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with our Alton branch, who will be so pleased to hear them. Response date: 12th April 2024

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