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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,655 reviews, last reviewed 24th Jan 2026
8% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

A really easy experience opening an account. A really easy experience opening an account for my daughter today, great communication throughout the process - thank you. Reviewed on: 24th January 2026
John S's avatar
John S

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8655)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Jane Snow's avatar
Jane Snow
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
Perfect location for us to interact with 5 days a week (and Saturday). Felt comfortable and trusting. Reviewed on: 31st December 2025

In branch service review

5
Absolutely the best bank/BS to deal with. Helpful, friendly, efficient at all times both in branch and online. All of the staff are brilliant. Reviewed on: 31st December 2025

In branch service review

5
Was seen straight away for an appointment and felt very looked after. Reviewed on: 31st December 2025

In branch service review

5
Very knowledgeable regarding ISAs. Reviewed on: 31st December 2025

In branch service review

5
The time they took to explain to a new customer like me was helpful. Reviewed on: 31st December 2025

In branch service review

5
I feel comfortable here and always receive great help. Reviewed on: 31st December 2025

In branch service review

5
Helen was very helpful when I came in to close my late father's account. Reviewed on: 31st December 2025

In branch service review

5
We like that it is easy to come into branch where the staff are extremely helpful and knowledgeable. Reviewed on: 31st December 2025

In branch service review

5
I like that you still have people instead of having to go online. Can't be bothered to answer phone. Reviewed on: 31st December 2025

In branch service review

5
Always very helpful and understanding. Reviewed on: 31st December 2025

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