Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8697 reviews)

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4.88

Based on 8,697 reviews, last reviewed 23rd Apr 2026

89% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very helpful and kind even given a cuppa while makin... Very helpful and kind even given a cuppa while making transactions Reviewed on: 23rd April 2026

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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8697)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Opening new account

Did this online, was a bit of a long drawn out procedure, took 2 or 3 weeks before I could pay money in, several phone calls, trip to local branch, but got there in end, was worth it for good interest rate ( senior saver) Reviewed on: 3rd March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 3rd March 2023

Child account opening

Great customer service, friendly and helpful. Glad we chose to open a child account with you. Reviewed on: 2nd March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 2nd March 2023

Great customer service

I've recently opened two savings accounts as a totally new customer and it was great to be able to speak to someone in person for advice and guidance. Other banks have directed me to "internet only" savings accounts. I like the personal touch. Reviewed on: 1st March 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. Response date: 1st March 2023

Newbury Building Society Branch Review

Very good. I was able to deal with the savings account on the day. Reviewed on: 28th February 2023