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Newbury Building Society: Savings reviews

4.89
Based on 8,675 reviews, last reviewed 4th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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1%
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Latest highest rating:

5

Always there when you need them We have been saving in the Newbury Building Society for many years and have always had a very positive and friendly service and have no intention of g... Read more Reviewed on: 4th March 2026
Coleen W's avatar
Coleen W

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8675)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
Instructions given by post were followed and promptly reported. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your feedback. Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Most importantly I know that my money is safe from fraud attacks. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you - we appreciate your trust. Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Always easy to interact with, and always friendly. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you, we appreciate your feedback Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Keep open and keep the passbooks, please. Reviewed on: 29th August 2025
Reply from Newbury Building Society We will! Thank you for your feedback. Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Very helpful - good customer service. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your kind words Response date: 1st September 2025
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Newbury Building Society

In branch service review

4
Need online banking services to manage funds and move money, rather than in-branch. Reviewed on: 29th August 2025
Reply from Newbury Building Society We have an online service - please ask at branch on your next visit! Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Always excellent, polite and friendly service. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you - we appreciate your feedback Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Helped me move to a better savings account. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your feedback - we appreciate it Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
Paperwork and branch - real people and a good old-fashioned bank book. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you for your feedback - we appreciate it Response date: 1st September 2025
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Newbury Building Society

In branch service review

5
I find everything about this building society is excellent and I am pleased to be a member. Reviewed on: 29th August 2025
Reply from Newbury Building Society Thank you so much for your kind words - we are very proud! Response date: 1st September 2025
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Newbury Building Society

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