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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8676 reviews)

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4.89

Based on 8,676 reviews, last reviewed 5th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

We were treated with respect and made welcome. We were treated with respect and made welcome. We felt we were amongst friends who did everything for us apart from us signing Reviewed on: 5th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8676)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

In branch service review

Great customer service, good mixture of accounts. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks for the great feedback. We're really glad you’re happy with the customer service and found a good mix of accounts to suit your needs. That’s exactly what we aim for. Response date: 8th August 2025

In branch service review

Great to speak face-to-face with someone. Very helpful staff. Reviewed on: 31st July 2025

Reply from Newbury Building Society It’s great to hear you enjoyed speaking with someone face-to-face. We’re glad our team were able to help — we know how valuable that personal touch can be. Response date: 8th August 2025

In branch service review

Always very friendly and helpful - all the staff at Wokingham. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your lovely feedback. It’s great to hear that all the staff at our Wokingham branch have been consistently friendly and helpful. Response date: 8th August 2025

In branch service review

The staff are always so helpful, professional and patient. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your kind words. It’s lovely to hear that our team’s helpfulness, professionalism and patience have made a positive impression. Response date: 8th August 2025

In branch service review

Excellent, and the staff are very helpful and professional. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks so much for your feedback. We're really pleased to hear you had an excellent experience and that our staff came across as both helpful and professional. Response date: 8th August 2025

In branch service review

Old-fashioned but all the better for it. Face-to-face contact, lovely staff and online access. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your thoughtful feedback. We're glad you value our traditional approach. We believe face-to-face contact and friendly, knowledgeable staff make all the difference. It's great to hear that online access adds to the experience too. Response date: 8th August 2025

In branch service review

Always offer good advice about savings accounts. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks for your feedback. We're really pleased to hear our advice on savings accounts has been helpful — it's great to know we're supporting you in making informed choices. Response date: 8th August 2025

In branch service review

Still easy to access balance with passbook. Never have to wait long to be seen. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thank you for your feedback. We're glad to hear that accessing your balance with a passbook remains easy and that you’re seen promptly when visiting. Response date: 8th August 2025

In branch service review

Better online banking services needed. Reviewed on: 31st July 2025

Reply from Newbury Building Society Thanks for your feedback. We appreciate your thoughts on improving our online banking services and are always working to enhance the experience for our members. Response date: 8th August 2025

In branch service review

Ritu very helpful when I initially popped in to find out about savings accounts and now setting one up. Reviewed on: 31st July 2025

Reply from Newbury Building Society We're so pleased to hear that Ritu was helpful when you first visited to learn about savings accounts, and that you're now setting one up. Thank you for your feedback. Response date: 8th August 2025

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8676)

I wanted to open an account on an ISA of £20000 to s...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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