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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8677 reviews)

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4.89

Based on 8,677 reviews, last reviewed 6th Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Newbury BS Basingstoke. Newbury BS Basingstoke.Lovely helpful lady, Hannah, very kind and explained everything. Reviewed on: 6th March 2026

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8677)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025

Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025

In branch service review

I use your postal service very quick turn around. Great service how about a branch in Gloucester. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you for your lovely review! It means a lot to us that you took the time to share your experience. Response date: 8th July 2025

In branch service review

As always a great meeting from Jessica, Excellent. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you for highlighting Jessica! They’ll be thrilled to hear your feedback. We’re lucky to have them, and even luckier to have customers like you! Response date: 8th July 2025

In branch service review

Friendly, professional service, would happily recommend. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thanks for your lovely feedback! Our branch teams pride themselves on offering a warm, personal service, and it’s great to hear that came through in your visit. Response date: 8th July 2025

In branch service review

Very friendly staff, really easy to do everything. Reviewed on: 30th June 2025

Reply from Newbury Building Society We’re so glad our branch team made you feel welcome. As a mutual, we’re proud to be part of the communities we serve, and your feedback means a lot to us. Response date: 8th July 2025

In branch service review

It's like stepping back in time. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you for your feedback. We’re always looking for ways to improve our service, and your comments help us do just that. If there’s anything more you’d like to share, we’d love to hear from you. Response date: 8th July 2025

In branch service review

Even though it was a Saturday the staff was very smiley. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you for your kind words! Our branch teams work hard to provide a friendly and helpful service, and it’s wonderful to hear that reflected in your experience. Response date: 8th July 2025

In branch service review

Friendly, Knowledgeable and patient. Reviewed on: 30th June 2025

Reply from Newbury Building Society We're so happy to hear you had a great time with us. Thanks for sharing! Response date: 8th July 2025

In branch service review

Lauren is always efficient helpful and very polite. Reviewed on: 30th June 2025

Reply from Newbury Building Society We're so pleased to hear that Lauren was able to assist you so well. We'll be sure to pass on your lovely feedback—thank you for taking the time to share it! Response date: 8th July 2025

In branch service review

Very professional and knowledgeable. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you for your kind words! We're delighted to hear you had a positive experience. Your support means a lot to us. Response date: 8th July 2025

In branch service review

Staff always so helpful, very kind young people always smiling. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you for visiting us! We’re delighted to hear your experience with our branch team was a positive one. We look forward to seeing you again soon. Response date: 8th July 2025

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Newbury Building Society: Savings reviews

65% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Newbury Building Society Savings reviews (8677)

I wanted to open an account on an ISA of £20000 to s...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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