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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8722 reviews)

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4.88

Based on 8,721 reviews, last reviewed 8th May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

New Investment

Had some money to invest just went in no messing about Reviewed on: 30th November 2020

Reply from Newbury Building Society Hi Jean, thank you for taking the time to leave feedback for us, we really appreciate it. Response date: 1st December 2020

Easy to open an online account

I have various accounts with the Newbury Building Society, opening an additional account online is very easy Reviewed on: 30th November 2020

Reply from Newbury Building Society Hi Mark, thank you for taking the time to leave feedback for us, we really appreciate it. Response date: 30th November 2020

First....so good not to have recorded response on my initial phone in...a real person

As an existing customer I have always found my visits to the branch to be a pleasant experience.. staff polite and helpful. Reviewed on: 28th November 2020

Reply from Newbury Building Society Hi Ethrl, thank you for taking the time to leave feedback for us - we really appreciate it. Response date: 30th November 2020

Friendly and very helpful

Old fashioned friendly and helpful service with fast delivery of passbooks and easy to set up. Recommended. Reviewed on: 27th November 2020

Reply from Newbury Building Society Hi Andy, thank you so much for your feedback - we do appreciate it. Response date: 27th November 2020

Opening of new existing members account

Having being a member for 13 months I was eligible to open a new existing members account. I did this online and despite being a pensioner, I found the whole experience to be very easy to do, the process was very professional, thorough and simple to follow and it was was completed with in few minutes. I would certainly recommend this product and process. Reviewed on: 27th November 2020

Reply from Newbury Building Society Hi, thank you so much for taking the time to leave feedback, it's lovely to hear that you have had a straightforward experience. Response date: 27th November 2020

Friendly service

Easy process to open new account and friendly follow up call to resolve issue with a second registration. Reviewed on: 27th November 2020

Reply from Newbury Building Society Hi Stuart, thank you for taking the time to leave feedback, we much appreciate it. Response date: 27th November 2020

Excellent Services

Maria, helped me open a new account and communicated very effectively throughout the process. Excellent service that should be recognised. Reviewed on: 25th November 2020

Reply from Newbury Building Society Hi Alan, thank you for taking the time to leave feedback for Maria - she will be so pleased to hear this. Many thank, we much appreciate it. Response date: 25th November 2020

Easy to deal with except account opening was via paper and not wholly on-line

I opened a "new to Newbury account" also the max account holding should be higher than £3,000 Reviewed on: 20th November 2020

Reply from Newbury Building Society HI Paul, thank you for taking the time to leave feedback - we review all feedback on how we can improve our processes so it is much appreciated. Response date: 22nd November 2020

Nearly perfect!

I was keeping the 2 minutes silence for Rememberance Day on 11/11/20 at 11am when the branch rang me I did not answer but after The Last Post from The Cenotaph had sounded I did 1471 and phoned the number they gave me to see who had called. It was the Newbury Building Society. Otherwise the service has been excellent. Reviewed on: 16th November 2020

Reply from Newbury Building Society Hi Pam, thank you for taking the time to let us know this - apologies for this occurrence, we will share your feedback with the branch teams and take this on board. Thank you again for letting us know. Response date: 19th November 2020

Very helpful staff at Winchester branch

Clear information on both my visits . Very welcoming and helpful staff Reviewed on: 13th November 2020

Reply from Newbury Building Society Hi Geraldine, thank you so much for taking the time to leave feedback - our Winchester branch colleagues will be thrilled to hear this! Thank you! Response date: 19th November 2020

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