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RBS: Select Current Account reviews

Name: Select Current Account
Rating: 4.03 (115 reviews)

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4.05

Based on 115 reviews, last reviewed 20th Nov 2024

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

54%

16%

Latest highest rating:

5

A solid bank account RBS provides an over 60s telephone line which is answered quickly by someone who can sort out the problem. The banking service is rock-solid and the a... Read more Reviewed on: 20th November 2024

Latest lowest rating:

1

Rubbish Recently opened a current account with RBS. Tried to transfer money from my savings account into my current account and my account was suspended hours... Read more Reviewed on: 16th August 2023

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About this product

The RBS Select Current Account is the bank’s basic account designed for everyday banking. Account holders can access RBS’ mobile banking app which has a range of money management features and built-in credit score checker. The Select Account is compatible with Apple Pay and Google Pay, and has the option for an arranged overdraft.

Our RBS Select Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new account by discovering all the pros and cons that customers have experienced.

Find out why customers chose the Select Account and how long they’ve had their account for. Read about why they liked or disliked the account and how satisfied customers are overall. Learn more about the mobile banking app and its useful features. Read genuine experiences with the customer service team to learn how swiftly account holders’ issues are resolved. Make an informed decision by reading our RBS Select Current Account reviews.

Perhaps you already have a Select Account? Why not share your experience with others on Smart Money People. Was the account easy to open? Tell us how long you’ve had the account and whether it’s your main bank account. If you use the mobile banking app, what’s your favourite feature? What is your favourite thing about the Select Account and is there anything you feel could be improved? Would you recommend the account to your family and friends? Whether good or bad, write an honest RBS Select Current Account review today. Together, we can help people like you make better financial decisions.

RBS Select Current Account reviews (115)

Review of the RBS, Select Current Account:

A solid bank account

RBS provides an over 60s telephone line which is answered quickly by someone who can sort out the problem. The banking service is rock-solid and the app and online service is excellent. Reviewed on: 20th November 2024

Great bank great customer service

I have banked with RBS for many years and cannot recommend them enough. Reviewed on: 11th February 2018

Laughed at when I said I was leaving

I'd been with RBS for about 20 years, through all their troubles, and never got anything extra for being loyal. When I told them I was leaving and getting Â£125 for switching, the teller laughed that I would leave for that (that's not to be sniffed at) and did nothing to try to change my mind. Reviewed on: 10th February 2018

No frills, no issues

Product itself isn't great, customer service good Reviewed on: 4th February 2018

ok

Not very good with online chat and getting money's back from people who should not have taken it Reviewed on: 3rd December 2017

Nothing special

I have had an account with RBS for 18 years, and have just moved to the Bank of Scotland as they have a much better account. I have not had any problems with RBS, their staff have always been friendly. However, the actual Select Account is nothing special, it's very basic. I had a visa debit card but for some reason RBS refused to give me a contactless card (I asked twice, and have never had problems with the account!). I have had an account at TSB for a few years now which has a contactless card, as has my new Bank of Scotland account. RBS also don't pay interest on their Select Account (both the TSB and Bank of Scotland do pay interest), and the interest rates on their savings accounts are terrible. They do have another reward account which pays cashback on direct debits, but there is a monthly fee so I wouldn't earn that much switching to it as my bills are quite low. All in all, RBS are okay. The account is basic, it's nothing special. I think I have found better accounts elsewhere. So while I would not tell people to avoid RBS, there are much better accounts out there. Reviewed on: 13th June 2017

Good service, not a lot of benefits

Attempted to change name on bank account. Had three forms of I.d with me but was told it couldn't be done. Went to different branch who did it there and then Reviewed on: 31st January 2017

It is what it is

Your standard debit account. No sneaky charges etc etc. Incredible mobile app, great online banking features (minus the need to go on rbs.co.uk/Englandandwales rather that just rbs.co.uk) and great support from customer services whenever you need them. Best of all must be their feature to draw cash, even if you don't have your card, it's saved me so many times! Reviewed on: 24th January 2017

Average bank but you can't really rely on them

When I've had dealings in branch I just can't rely much on the staff for following through on actions they've promised. All the online services are great though. It's just the branch staff are a bit meh. Reviewed on: 17th January 2017

It's a current account, nothing more, nothing less,it just is. Nothing stands out.

There are so many providers offering products and add ons with their current accounts. I think RBS lacks this facility and is falling behind compared to other banks. With all RBS's bad press I would suggest it rectifies this anomaly. Reviewed on: 17th January 2017

Current Account

Not much to say really. The basic current account is ok for me. It does what I need. Transfers are easy and can get overdraft if needed. No faults really just a basic account. Reviewed on: 15th January 2017

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