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RCI Bank: Fixed Term Savings Account reviews

Name: Fixed Term Savings Account
Rating: 4.82 (2479 reviews)

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4.87

Based on 2,479 reviews, last reviewed 1st May 2025

179800% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

87%

10%

Latest highest rating:

4

Great bank for savings and helpful staff I find RCI usually has competitive savings rates. The customer service team replies quickly and are always helpful. The one drawback with RCI (and t... Read more Reviewed on: 1st May 2025

Latest lowest rating:

1

RCI online experience Have banked with RCI for a number of years. Always had great customer service without any maturity instruction issues. Straightforward process for onl... Read more Reviewed on: 22nd April 2025

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About this product

With RCi, you can lock your money away in a fixed term savings account.

RCi fixed term savings accounts are available for one, two, three, four or five years. You’ll need to open the account with between £1,000 and £1 million. Unlimited top-ups can be made in the first 14 days.

RCi fixed term savings account reviews help you find out what it’s really like to be a customer. If you’ve used RCi before, you can also leave a review and share your experience.

RCI Bank Fixed Term Savings Account reviews (2479)

Review of the RCI Bank, Fixed Term Savings Account:

Maturity Instructions and Interest Payment not clear

Having had a fixed rate 1 year bond with RCI Bank, I found that when this was nearing maturity the actual instructions not particularly helpful. The internet payment whilst stated as would be made on the date of maturity was not met. After 24 hours post maturity the payment had still not been paid as per account information. I contacted RCI Bank and was told that it could take anything up to 5 days. This information is NOT stated on my account under Interest Instructions. It should be considered particularly under the Consumer Duty that a statement be included on the section Interest Instruction what the actual timescales are. Consumer duty has been introduced to ensure customers are aware of key information. Reviewed on: 30th October 2023

Person I spoke with was very helpful.

Person I spoke with was very helpful.No trouble getting through on phone. Reviewed on: 18th April 2025

Excellent Bank

Excellent service, very good interest rates & easy to manage app.would definitely recommend RCI bank to others. Reviewed on: 17th April 2025

Easy and secure

Very easy to set up and good communications after. Kept well informed and updated. I feel my savings are secure and making me good interest. Reviewed on: 17th April 2025

Simple user friendly

Simple to set up. Great rates. Excellent app. Only had cause to speak to office once but most helpful. Reviewed on: 17th April 2025

Efficient, friendly service with competitive interes...

Efficient, friendly service with competitive interest rates. Reviewed on: 17th April 2025

Competitive deposit rates and website seems to work...

Competitive deposit rates and website seems to work well Reviewed on: 16th April 2025

Nice and smooth.

I have had no problems, everything has been nice and smooth. Reviewed on: 16th April 2025

Quick and efficient as well as pleasant.

The customer service people I’ve spoken to on the phone are quick and efficient as well as pleasant. Reviewed on: 16th April 2025

My wife and I were looking for a reliable bank to pl...

My wife and I were looking for a reliable bank to place some of our savings and get a good rate. RCI were recommended by a family member, so we enquired. From the start, we found the RCI to be very professional, knowledgeable but not pushy and easy to deal with. Reviewed on: 15th April 2025

Good customer service

The staff manning thte helpline were friendly and gave me accurate information which allowed me to choose the correct account to matchmy needs Reviewed on: 15th April 2025

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