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Saffron Building Society: Mortgages reviews

4.41
Based on 605 reviews, last reviewed 16th Apr 2025
424% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
12%
See only 3 star reviews
6%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

I spoke with Kim who was knowledgeable, friendly and... I spoke with Kim who was knowledgeable, friendly and helpful. Reviewed on: 16th April 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Buying a new home is an exciting time for anyone, but finding the right mortgage product can be difficult. We collect Saffron Building Society mortgage reviews to help you make an informed decision when finding the right lender for you.

Saffron Building Society is a mutual organisation offering a wide range of mortgage products. Before taking out a mortgage product make sure that you’re confident with the terms, conditions and interest rates. Always consult the lender or an independent advisor if you need help understanding your options.

Are you interested in Saffron Building Society mortgages? Find out what mortgage products borrowers have taken out and if they have been satisfied with their choice. Learn more about the application process and customer service. Find out if borrowers would recommend the Society. All of this and more can be found in our Saffron Building Society mortgage reviews.

Did Saffron Building Society help you buy your dream home? Tell us about your experience with the lender. Was the application process easy to understand? Was the team at Saffron Building Society friendly and helpful? Has the lender kept you up to date with any important mortgage news or changes? Would you recommend the lender and mortgage product to family and friends? Whether good or bad, write an honest Saffron Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Saffron Building Society Mortgages reviews (605)

Review of the Saffron Building Society, Mortgages:

Mortgages review

5
I have never had any issues with approaching the team - always very helpful in answering questions Reviewed on: 11th February 2020

Great staff.

5
My dealings with the staff have always been excellent Reviewed on: 10th April 2025

Staff were helpful and informative

5
Staff were helpful and informative Reviewed on: 10th April 2025

Excellent customer service from Lisa.

5
Excellent customer service from Lisa. She was helpful with all of her answers Reviewed on: 9th April 2025

Professional and informative.

5
Professional and informative. Consultant contacted me as soon as I requested to be contacted and was able to provide me with all the information necessary for me to make decisisons Reviewed on: 9th April 2025

The lady was very polite and helpful and answered al...

5
The lady was very polite and helpful and answered all my questions. Reviewed on: 9th April 2025

Pleasant friendly staff.

5
Pleasant friendly staff. Thank you Reviewed on: 9th April 2025

Polite and efficient service

5
The Mortgage Advisor I spoke to was very polite, friendly and informative. There was a particularly complicated query regarding repayment amounts and interest rates that she took the time to investigate with her colleagues. Reviewed on: 9th April 2025

Kim is amazing , her knowledge has been very helpful

5
Kim is amazing , her knowledge has been very helpful Reviewed on: 8th April 2025

Lisa was very helpful with numerous enquiries

5
Lisa was very helpful with numerous enquiries Reviewed on: 8th April 2025

Telephone call with Kim Willets

5
I dealt with Kim Willets who was incredibly professional and thorough. The subject matter wasn't particularly cheery but Kim went through the process in meticulous detail always being clear to guide me so I knew what we were doing and why. Reviewed on: 8th April 2025

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