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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.67 (5499 reviews)

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4.71

Based on 5,499 reviews, last reviewed 10th Jan 2026

14% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

81%

10%

Latest highest rating:

5

Phoned this morning. Phoned this morning. The phone was answered promptly by Sophia who was extremely helpful, friendly, polite and professional and dealt with my query ve... Read more Reviewed on: 10th January 2026

Latest lowest rating:

2

The chat kicked me out when I was talking to and a... The chat kicked me out when I was talking to and adviser Reviewed on: 18th November 2025

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (5499)

Review of the Saffron Building Society, Savings:

New savings account

Excellent service from customer service at Saffron building society. Very helpful and friendly Reviewed on: 18th February 2025

Zoe was extremely helpful & professional!

Zoe was extremely helpful & professional! My requests were dealt with exactly as I'd hoped. Thank you very much. Reviewed on: 29th December 2025

Great service helpful and friendly

Great service helpful and friendly Reviewed on: 24th December 2025

Jodie Wilson

First class customer service delivered in a first class way. Professional, efficient and friendly. Well done. Reviewed on: 22nd December 2025

Needed my books updated and wanted to check how much...

Needed my books updated and wanted to check how much interest would be added on. Reviewed on: 22nd December 2025

Zoe was very reassuring

Good response and assistance by telephone. Help given by Zoe. Reviewed on: 21st December 2025

Sophia dealt with my enquiry

Sophia dealt with my enquiry and actioned the requests competently and quickly all performed with one phonecall Reviewed on: 20th December 2025

Came in withdraw some cash, account was on hold, Rep...

Came in withdraw some cash, account was on hold, Rep and consultant sorted it all out for me very smoothly Reviewed on: 20th December 2025

Very good service been a member for 50 years.

Very good service been a member for 50 years. Reviewed on: 19th December 2025

Very happy still in town, always nice helpful staff...

Very happy still in town, always nice helpful staff at halstead Reviewed on: 19th December 2025

Been members many years always great at Halstead ser...

Been members many years always great at Halstead served by Lyn today Reviewed on: 19th December 2025

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