Smart Money People Logo

Sainsburys Bank: Nectar Credit Card reviews

2.89
Based on 94 reviews, last reviewed 21st Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
26%
See only 4 star reviews
23%
See only 3 star reviews
6%
See only 2 star reviews
9%
See only 1 star reviews
36%

Latest highest rating:

4

Generally good I’ve been a customer for several years and on the whole have had a good experience. It is sometimes inconvenient that online customer experience is li... Read more Reviewed on: 24th August 2024
Rhiannon 's avatar
Rhiannon

Latest lowest rating:

1

Broken Online Account Reset & Call Centre! Broken! Cant reset my logon details as the online system rejects my valid details for credit card & loan (via mobile or laptop). Cant use the call c... Read more Reviewed on: 21st November 2024
Har's avatar
Har

About this product

Sainsburys Bank Nectar Credit Card reviews can help you to find out about the pros and cons of the Sainsbury's Nectar credit card. What kind of features do Sainsburys Bank customers like? Find out more about the Sainsburys Bank Sainsbury's Nectar Credit Card by reading our trusted Smart Money People reviews. You can also write your own Sainsburys Bank Sainsbury's Nectar Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Sainsburys Bank Nectar Credit Card reviews (94)

Review of the Sainsburys Bank, Nectar Credit Card:

I earn nectar points and their security is very stro...

5
I earn nectar points and their security is very strong I get text messages for every transaction. Payment process is simple and customer service is excellent. It's accepted everywhere, the app is very user friendly. I never had any issues, been using this credit card for years. Reviewed on: 23rd May 2024

Great product and service

5
Easy to set up with a great 0% on purchases for 24 months offer. Staff are always helpful on the phone. Website is easy to navigate. Reviewed on: 14th November 2016

Brilliant customer service

5
I spotted some unexpected but very small charges in my credit card statement and when I contacted them about it, they responded promptly, explained the charges adequately and even removed them even though I was in the wrong. Reviewed on: 9th September 2016

Don't give them your custom

1
I've had a sainsburys credit card for less than 6 months. In that time they've failed to set up a direct debit correctly, failed to register payments made, sent me overdrawn by taking a double payment and now my card doesn't work online. They tell me the problem lies with all the different retailers the problem has occurred with and it can't possibly be the only common denominator - sainsburys bank. The staff in the call centre are disinterested and their favourite phrase is 'we can't do that' - usually in response to a request to fix a problem of their making. Sainsburys - you should disassociate from whomever is providing this whitelabel service- they're simply appalling. Reviewed on: 8th September 2016

Taking out a credit card

5
Very quick and easy, applied online and was accepted, card arrived within a couple of days - very simple, no hidden clauses, everything was straightforward. Would recommend! Reviewed on: 8th September 2016

Good Service without any hassle

4
I find the rates good, and have no hassle from them. Customer service is helpful and friendly. Reviewed on: 7th September 2016

It was great while the Nectar points lasted....

3
The credit card is fine and I have never had an issue with the customer service but once the bonus period is over the card has no real benefits and as such sits poorly in the current competitive credit card market. Reviewed on: 30th August 2016

Credit card

3
I have had this credit card for a few years now, probably would be wise to change and take advantage of introductory offers. Reviewed on: 30th August 2016

Very easy to sign up, all handled online with minimal hassle

3
I signed up for a credit card for the long 0% interest on balance transfers. I'm very happy with the service from Sainsbury's Bank and would recommend them to anyone. Reviewed on: 27th June 2016

No problems, good rate, good service

4
No problems, good rate, good service Reviewed on: 20th June 2016

Efficient service

4
Helpful staff, answered all questions, and friendly service. Reviewed on: 24th December 2015

Do you have a different Sainsburys Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Sainsburys Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products