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Santander: Basic current account reviews

View other Santander products
4.10
Based on 323 reviews, last reviewed 6th Apr 2026
1300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
53%
See only 4 star reviews
20%
See only 3 star reviews
13%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

5

Simple banking without frills, fluff or fees I have been with Santander for many years, a legacy from Alliance & Leicester. My current account offers straightforward simple banking without unnece... Read more Reviewed on: 6th April 2026
Vintage Saver's avatar
Vintage Saver

Latest lowest rating:

1

They are so rude, they mess up and don't hold themse... They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not a... Read more Reviewed on: 4th March 2025
James b's avatar
James b
Read all reviews See your review

About this product

The Santander Basic current account is for people who’ve been turned down for another current account, have a poor credit history, or are new to the UK for work or study.

The Basic current account has a contactless debit card, basic banking facilities, mobile banking as well as no fees for using Santander cash machines abroad.

Santander Basic account reviews help you find out what it’s really like to be a customer. If you’ve used Santander before, you can also leave a review and share your experience.

Santander Basic current account reviews (323)

Review of the Santander, Basic current account:

Great Bank

5
I have been with them for years, always find them great, even the call centres :) Reviewed on: 22nd November 2019
Debbie Kenco Bradley's avatar
Debbie Kenco Bradley

Seems like a great service

4
Their reviews and testimonials from other customers have made me consider switching to their services. Reviewed on: 9th October 2014
Fraser Oxlee's avatar
Fraser Oxlee

Very happy with Santander!

4
Very good customer service. Always very helpful when I visit them in branch. Reviewed on: 8th October 2014
Iliada's avatar
Iliada

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