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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1252 reviews)

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4.18

Based on 1,252 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1252)

Review of the Santander, 123 Current Account (discontinued):

Stay Well Clear of Santander

The worst bank and customer service on the planet! I have had a lock placed on my account and the reason they gave me was that i have used contactless payment too much. Now considering i have spent the last 3 weeks in Singapore and never use the card as i dont want to pay their extortionate rates. I transfer from the bank to Wise. Now they have blocked it and tell me i have to buy something in Singapore and put my pin number in to release the block. Its the only way i can unblock it! Santander are a joke and i shall be closing the account down because of this. Complete failures! still waiting on the line for the fraud team to unblock this bar and been waiting over an hour so far. i am stuck in Singapore without access to my money. Reviewed on: 9th October 2022

Good well run current account.

Good well run current account, now move on to the Edge A/C with good rewards, customer service and value Reviewed on: 2nd April 2025

Whenever I have had an issue they have been quick to...

Whenever I have had an issue they have been quick to resolve, make good money back on the of the rewards Reviewed on: 18th March 2025

No longer worth it since benefits slashed

No longer worth it since benefits slashed Reviewed on: 4th March 2025

Very reliable and banking system

Very reliable and banking system Reviewed on: 3rd March 2025

Reliable and have been using them for years.

Reliable and have been using them for years. Would appreciate more competitive interest rates. Reviewed on: 3rd March 2025

Better than the Edge for my circumstances

I went from a current account with no benefits to this one. I would always get around £20-30 back in interest and cashback which always more than covers the fee. The main downside is the the rate of return is less with reduced cashback and higher fees. I have worked it out that based on my spending I am still better off sticking with this account rather than switching to the Edge account Reviewed on: 1st March 2025

Account Support

Fraudulent activity has been brought to my attention by the bank and resolved immediately Reviewed on: 1st March 2025

Helpful Banking

Have banked with them since I was 16, one of the few accounts that only require a minimum of £500 per month being deposited, which makes it accessible to most people. Branch staff are always really helpful. They also have good online and app banking. Reviewed on: 26th February 2025

Good customer service in branch helping with paying...

Good customer service in branch helping with paying in a cheque Reviewed on: 26th February 2025

good range of cashback options and good app

good range of cashback options and good app Reviewed on: 26th February 2025

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