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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.16 (1265 reviews)

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4.16

Based on 1,265 reviews, last reviewed 26th Jan 2026

200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Good interest rate for credit balances and is accept... Good interest rate for credit balances and is accepted abroad Reviewed on: 26th January 2026

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1265)

Review of the Santander, 123 Current Account (discontinued):

Stay Well Clear of Santander

The worst bank and customer service on the planet! I have had a lock placed on my account and the reason they gave me was that i have used contactless payment too much. Now considering i have spent the last 3 weeks in Singapore and never use the card as i dont want to pay their extortionate rates. I transfer from the bank to Wise. Now they have blocked it and tell me i have to buy something in Singapore and put my pin number in to release the block. Its the only way i can unblock it! Santander are a joke and i shall be closing the account down because of this. Complete failures! still waiting on the line for the fraud team to unblock this bar and been waiting over an hour so far. i am stuck in Singapore without access to my money. Reviewed on: 9th October 2022

Good value

Still great value for money, saved far more than I have spent Reviewed on: 9th March 2023

Good functionality and ease of use bank

Good bank for setting up accounts and keeping track of money via app, online banking or at machines/in bank. Very informative staff. However not being able to scan cheques online is annoying. Reviewed on: 9th March 2023

not bad

does the job, cashback on bills covers fees and then some Reviewed on: 9th March 2023

Been with Santander for years

I've been a Santander customer for over 30 years (it was Abbey National then) and have never had a problem with them. Their online and app services are excellent, and branch staff are always helpful and attentive. Reviewed on: 8th March 2023

interest earning current account

Santander give a decent rate of return on their current account compared to other banks Reviewed on: 6th March 2023

Nice little earner

Cashback on bills is great, nice little way of earning small extra cash Reviewed on: 2nd March 2023

Decent cashback current account

This was the market leader a few years back. The interest levels are creeping back up to a reasonable level and the cashback on utilities payments is decent. Getting there. Reviewed on: 1st March 2023

Good communications with regular updates

Secure and sound banking that works Reviewed on: 28th February 2023

Cashback is amazing

Their app is really easy to use and the bonus of cashback on bills is brilliant Reviewed on: 28th February 2023

Main bank

Been with Santander for over 10 years and it's been a fairly great bank. Telephone lines are always busy and take about 20 minutes to get through but online chat has been easier to get through. Reviewed on: 28th February 2023

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