Smart Money People Logo

Santander: 123 Current Account (discontinued) reviews

4.18
Based on 1,252 reviews, last reviewed 5th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
27%
See only 3 star reviews
8%
See only 2 star reviews
4%
See only 1 star reviews
6%

Latest highest rating:

5

Santander Good app. Easy to set up and use with minimal fuss. Everything seems straightforward Reviewed on: 5th September 2025
Jos's avatar
Jos

Latest lowest rating:

2

Is that a bank for the elderly ? Strong impression that the bank have little time for customers . I approached my local branch 4 times since May 2025 for certificates of interest whic... Read more Reviewed on: 23rd June 2025
Tina's avatar
Tina

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1252)

Review of the Santander, 123 Current Account (discontinued):

Stay Well Clear of Santander

1
The worst bank and customer service on the planet! I have had a lock placed on my account and the reason they gave me was that i have used contactless payment too much. Now considering i have spent the last 3 weeks in Singapore and never use the card as i dont want to pay their extortionate rates. I transfer from the bank to Wise. Now they have blocked it and tell me i have to buy something in Singapore and put my pin number in to release the block. Its the only way i can unblock it! Santander are a joke and i shall be closing the account down because of this. Complete failures! still waiting on the line for the fraud team to unblock this bar and been waiting over an hour so far. i am stuck in Singapore without access to my money. Reviewed on: 9th October 2022

Banked here since I was 10 and never had a...

5
Banked here since I was 10 and never had a problem Reviewed on: 12th April 2024

Great app and enjoy getting my cashback

5
Great app and enjoy getting my cashback Reviewed on: 6th April 2024

I found their service to be satisfactory

3
I found their service to be satisfactory, no more, no less. I probably didn’t fully maximise the offers that were available, but was satisfied. Reviewed on: 2nd April 2024

I'm a 77 yr old pensioner and unfortunately I was sc...

1
I'm a 77 yr old pensioner and unfortunately I was scammed and duped into downloading the "AnyDesk App" to help open a "MoonPay" account to transfer money held in a "Blockchain" wallet to my Santander account. Instead of recieving funds I lost money. Be very aware, in finding myself in this horrible situation Santander are quite heartless, and so too ActionFraud.police.uk. The morale of the story is don't get scammed because despite what your told nobody will help you. least of all Santander if you bank with them. Reviewed on: 1st April 2024

value for money

5
it provides best interest rate and high street service Reviewed on: 18th March 2024

Used santander for over 10 years

5
Used for many years, easy to use app - helpful online/phone customer service and great products/account offers! Reviewed on: 15th March 2024

Excellent work

5
Excellent work and keep it up because there is always room for improvement Reviewed on: 15th March 2024

Cashback on house hold bills and balance on interest...

4
Cashback on house hold bills and balance on interest is very good. Reviewed on: 15th March 2024

Reliable bank and fast and good customer support

5
Reliable bank and fast and good customer support Reviewed on: 14th March 2024

Easypeasy

5
Easy to use very helpful when needed Reviewed on: 12th March 2024

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Santander?

  • Life Insurance

    from Santander 5.00 from 2 reviews
    Santander
  • Choice Current Account

    from Santander 4.11 from 17 reviews
    Santander
  • Basic current account

    from Santander 3.94 from 308 reviews
    Santander
    View all products