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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.19 (1265 reviews)

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4.16

Based on 1,265 reviews, last reviewed 25th Jan 2026

150% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

4

Helpful staff Staff are always helpful but not enough tellers in the one remaining branch in our town, online banking is good Reviewed on: 24th January 2026

Latest lowest rating:

2

Loved the 123 account why did it go? Had a 123 account loved it, then Santander changed it to basic, whilst trying to get me to upgrade to a edge account which would cost me money most mo... Read more Reviewed on: 25th January 2026

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Santander 123 Current Account (discontinued) reviews (1265)

Review of the Santander, 123 Current Account (discontinued):

Very good account with rewards

Very good account with rewards, but you do need to pay in a certain ammount each month, so not necessarily useful if you are retired. Reviewed on: 23rd June 2016

Cashback on house hold bills and balance on interest...

Cashback on house hold bills and balance on interest is very good. Reviewed on: 15th March 2024

Reliable bank and fast and good customer support

Reliable bank and fast and good customer support Reviewed on: 14th March 2024

Easypeasy

Easy to use very helpful when needed Reviewed on: 12th March 2024

good service on and offline..

accessible by phone in the event of an out of the ordinary problem problem Reviewed on: 12th March 2024

Very helpful

I have called into their branch a couple of times and they are very helpful and efficient Reviewed on: 5th March 2024

Pretty faultless in the 20 years I have been with them.

Pretty faultless in the 20 years I have been with them. I have felt no reason to change to any other bank. Reviewed on: 5th March 2024

Early days...

Started very recently, so little by way of experience here. So far, so good. Reviewed on: 27th February 2024

Decent for a while

It was a good product back in the day, when it would give a decent interest rate. Through time, it fell back against the competition. Reviewed on: 22nd February 2024

Impossible to talk to someone and the chatbot is use...

Impossible to talk to someone and the chatbot is useless. Reviewed on: 16th February 2024

WOULD NOT RECOMMEND SANTANDER

4 times I had problems with debit card. Santander very slow to react and lengthy phone calls required to resolve situation. Refused to take any responsibility for their own errors and rude attitude. Reviewed on: 15th February 2024

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