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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.89
Based on 3,043 reviews, last reviewed 5th Jan 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
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Latest highest rating:

5

Good service. Good service. My query was promptly addressed and answered Reviewed on: 5th January 2026
Riccardo's avatar
Riccardo

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3043)

Review of the Scottish Building Society, Savings:

Savings review

5
Very helpful and friendly staff. Good communication in clear language and sent in good time Reviewed on: 7th August 2020
Savings customer's avatar
Savings customer

Good service.

5
Good service. My query was promptly addressed and answered Reviewed on: 5th January 2026
Riccardo's avatar
Riccardo

Rachel was friendly and helpful when I enquired abo...

5
Rachel was friendly and helpful when I enquired about my maturing ISA. Reviewed on: 3rd January 2026
Gareth B's avatar
Gareth B

Very good customer service

5
Spoke to Katie in Savings twice today. She was extremely helpful and answered all my questions Reviewed on: 2nd January 2026
Susan Y's avatar
Susan Y

SBS is a fantastic building society.

5
SBS is a fantastic building society. A long history and a great savings rate. The staff are extremely helpful and the relationship centers provide that personal touch that is lackihg these days. Katie provided excellent service, from opening my account to ensuring my deposit transactions were secure. I Really cannot recommend SBS highly enough. Thank-you Katie and SBS! Reviewed on: 2nd January 2026
Stephen's avatar
Stephen

Efficient, helpful and aware of client needs

5
SBS is a small BS which provides a personal service and still has passbooks. I love it. Staff are helpful and know their job. Reviewed on: 31st December 2025

Professional and efficient

5
Customer service was great. No need for any improvement. Reviewed on: 31st December 2025

Very good service

5
Very helpful. Answered all my questions. Reviewed on: 31st December 2025

Very good service

4
I would like to see the interest rate for fixed bonds/ISAs indicated on the passbook. Reviewed on: 31st December 2025

Efficient, organised, classy

5
I am pleased to now be a member of the Society. It feels like an old-fashioned Society with a passbook issued and plenty of paperwork delivered. I had to apply for a cheque book to open the account which is a bit old skool, love it though. Reviewed on: 31st December 2025

Local customer service

5
We love the old-fasgioned customer service in the Troon branch. Staff are prepared to go the extra mile. Very pleasant and helpful staff. We like that we have the choice to us the online service. We prefer the nice welcome we get with a face-to-face meeting in branch. Reviewed on: 31st December 2025

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