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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3093 reviews)

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4.89

Based on 3,093 reviews, last reviewed 12th Feb 2026

36% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Staff are polite, professional and helpful, taking t... Staff are polite, professional and helpful, taking time with you when you visit. Reviewed on: 12th February 2026

Verified source

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3093)

Review of the Scottish Building Society, Savings:

Friendly local service

Been a member of the Scottish for many years. Great service and consistently good interest rates without introductory teasers and they're still a mutual. Reviewed on: 11th April 2021

Simply the best

I enjoyed my visit today. Every member of the staff and the manager are so helpful and friendly and cant do enough for you. Reviewed on: 22nd December 2025

Knowledgeable, Friendly, Local

Loraine was very helpful with my questions. Reviewed on: 22nd December 2025

Trustworthy, Friendly, Helpful

Very friendly and helpful. Move into on ID requirements on website. Reviewed on: 22nd December 2025

Best in Business

Very happy overall with my accounts. Reviewed on: 22nd December 2025

Friendly, Helpful, Informative

All fine, staff with whom I spoke to are very helpful and explained everything clearly. Reviewed on: 18th December 2025

Pleasant, Informative, Competitive.

I've been to the branch three times and have always found the staff to be friendly and informative. I find the interest rate for this ISA and the just completed was very competitive. Reviewed on: 18th December 2025

Trustworthy, customer - focused, Excellent

Excellent customer service good written communication. Good customer service from call handler when phoning for information. Good products and savings rates. Reviewed on: 18th December 2025

Friendly, Helpful, Efficient

Easy to use by phone and speak to the staff for information. Reviewed on: 18th December 2025

Current rates competitive

Efficient and very helpful staff. Reviewed on: 18th December 2025

Accessible, Friendly, reliable.

As an elderly small scales saver I am very pleased to be with the SBS and It is helpful and friendly staff that make it work. I appreciate the personal approach was only by phone in this point. Thank you for being there. Reviewed on: 18th December 2025

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