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Scottish Building Society: Savings reviews

4.89
Based on 3,047 reviews, last reviewed 15th Jan 2026
44% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Had problems trying to close a savings account online.. Had problems trying to close a savings account as online navigation to do so not clear. A call to Scottish Building Society soon cleared the"fog" tha... Read more Reviewed on: 15th January 2026
Derek B's avatar
Derek B

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3047)

Review of the Scottish Building Society, Savings:

Savings review

5
Reliable, helpful, always dealt with as a human being. Patient and civil. Reviewed on: 24th March 2020

Friendly good service

5
Informative and friendly staff member not rushed. Reviewed on: 22nd December 2025

In branch service review

5
I came into open a regular saver and was very impressed with the service provided. Reviewed on: 22nd December 2025

Informative, Friendly, Nice

5
Very helpful information from Natalie, she knows her stuff. Reviewed on: 22nd December 2025

Professional, Friendly and reliable.

5
All the staff are very professional. I would like to point out we have a new member at our branch "Gerad" who is particularly smart and welcoming he is a good addition to the team and very helpful. Reviewed on: 22nd December 2025

Simply the best

5
I enjoyed my visit today. Every member of the staff and the manager are so helpful and friendly and cant do enough for you. Reviewed on: 22nd December 2025

Knowledgeable, Friendly, Local

5
Loraine was very helpful with my questions. Reviewed on: 22nd December 2025

Trustworthy, Friendly, Helpful

5
Very friendly and helpful. Move into on ID requirements on website. Reviewed on: 22nd December 2025

Best in Business

5
Very happy overall with my accounts. Reviewed on: 22nd December 2025

Friendly, Helpful, Informative

5
All fine, staff with whom I spoke to are very helpful and explained everything clearly. Reviewed on: 18th December 2025

Pleasant, Informative, Competitive.

5
I've been to the branch three times and have always found the staff to be friendly and informative. I find the interest rate for this ISA and the just completed was very competitive. Reviewed on: 18th December 2025

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