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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3046 reviews)

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4.89

Based on 3,046 reviews, last reviewed 6th Jan 2026

32% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Top-Quality Customer Service The customer service (today provided by Katie McKnight) at Scottish Building Society is simply perfect - personable, friendly, patient and, above all,... Read more Reviewed on: 6th January 2026

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3046)

Review of the Scottish Building Society, Savings:

Savings review

Regular savings account - good interest rate. Initially ID which had been used with another BS was not accepted but pleased this was sorted out. Reviewed on: 26th March 2020

In branch service review

I came into open a regular saver and was very impressed with the service provided. Reviewed on: 22nd December 2025

Informative, Friendly, Nice

Very helpful information from Natalie, she knows her stuff. Reviewed on: 22nd December 2025

Professional, Friendly and reliable.

All the staff are very professional. I would like to point out we have a new member at our branch "Gerad" who is particularly smart and welcoming he is a good addition to the team and very helpful. Reviewed on: 22nd December 2025

Simply the best

I enjoyed my visit today. Every member of the staff and the manager are so helpful and friendly and cant do enough for you. Reviewed on: 22nd December 2025

Knowledgeable, Friendly, Local

Loraine was very helpful with my questions. Reviewed on: 22nd December 2025

Trustworthy, Friendly, Helpful

Very friendly and helpful. Move into on ID requirements on website. Reviewed on: 22nd December 2025

Best in Business

Very happy overall with my accounts. Reviewed on: 22nd December 2025

Friendly, Helpful, Informative

All fine, staff with whom I spoke to are very helpful and explained everything clearly. Reviewed on: 18th December 2025

Pleasant, Informative, Competitive.

I've been to the branch three times and have always found the staff to be friendly and informative. I find the interest rate for this ISA and the just completed was very competitive. Reviewed on: 18th December 2025

Trustworthy, customer - focused, Excellent

Excellent customer service good written communication. Good customer service from call handler when phoning for information. Good products and savings rates. Reviewed on: 18th December 2025

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