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Scottish Building Society: Savings reviews

4.89
Based on 3,053 reviews, last reviewed 27th Jan 2026
47% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service. I locked myself out of the online banking system and Shirley ans especially Shannan helped me get back on track. Shannan has a lovely way with her and... Read more Reviewed on: 27th January 2026
Jenny's avatar
Jenny

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3053)

Review of the Scottish Building Society, Savings:

Troon branch review

5
Current interest rates, efficiency, friendly. Reviewed on: 27th August 2020

Accessible, Friendly, Helpful

5
I like the fact there are branches local and the staff know me. I can call the local branch and they know me. The staff are very helpful . It is a SBS. Better rates would always be good. Reviewed on: 22nd December 2025

Scottish!

5
1 - Scottish, 2 Local, 3 Reasonable rates, 3 Trustworthy - no hidden fees, 4 Good service. Reviewed on: 22nd December 2025

For me Good

5
No Problems I can find everything is ok for me. Reviewed on: 22nd December 2025

In branch service review

5
Friendly and happy to accommodate our needs. Used hearing loop when noticed I was struggling, asked if she could assist in any other ways. Reviewed on: 22nd December 2025

Personal and Friendly

5
We returned to do business as our dear friend has passed but you dealt with the estate well. Friendly, know our names and personal. Reviewed on: 22nd December 2025

Good experience

5
Very helpful and very straightforward. Reviewed on: 22nd December 2025

Friendly good service

5
Informative and friendly staff member not rushed. Reviewed on: 22nd December 2025

In branch service review

5
I came into open a regular saver and was very impressed with the service provided. Reviewed on: 22nd December 2025

Informative, Friendly, Nice

5
Very helpful information from Natalie, she knows her stuff. Reviewed on: 22nd December 2025

Professional, Friendly and reliable.

5
All the staff are very professional. I would like to point out we have a new member at our branch "Gerad" who is particularly smart and welcoming he is a good addition to the team and very helpful. Reviewed on: 22nd December 2025

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