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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3047 reviews)

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4.89

Based on 3,047 reviews, last reviewed 15th Jan 2026

37% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Had problems trying to close a savings account online.. Had problems trying to close a savings account as online navigation to do so not clear. A call to Scottish Building Society soon cleared the"fog" tha... Read more Reviewed on: 15th January 2026

Latest lowest rating:

2

Archaic, Useful Why no online opening, you made me write the first cheque in offer 10 years and POST IT. Reviewed on: 24th November 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

Scottish Building Society Savings reviews (3047)

Review of the Scottish Building Society, Savings:

Troon branch review

Friendly service, new account passbook arrived quickly. Loyalty ISA: Could the application form for new financial years not be made more streamlined for existing account holders. Reviewed on: 29th June 2020

Great local service

It is a local branch which has been above average in terms of advice and help. Very glad to have it. Reviewed on: 18th December 2025

Friendly, helpful and patient.

Staff all very helpful exp. With older people explanations very clear. Reviewed on: 18th December 2025

Staff Most Helpful

Patience and help from the staff. Reviewed on: 18th December 2025

To be recommended.

Good experience, very efficient. Reviewed on: 18th December 2025

Business like, Friendly, Traditional.

As I live in England I am a long way from any branches. However I did conduct all my business by post quite satisfactory. Reviewed on: 18th December 2025

Efficient, Competitive, Transparent

I like that all is made very clear and that Welcome pack is comprehensive. Competitive Rates. Reviewed on: 18th December 2025

Reliable, dependable, Courteous.

Overall very good experience. The website I find a bit clunky at times otherwise it would have been a 10. My phone dealings with you have always been most cordial and enjoyable. Reviewed on: 18th December 2025

Helpful, friendly, professional

Everyone very helpful, nothing a problem. Reviewed on: 18th December 2025

Competent, Smart and relevant

Details should be asterisked on application forms. Reviewed on: 18th December 2025

Simple, Accessible, fair.

Came into enquire about the regular saver and left delighted with the warm and friendly service. Great customer service and informative. Thank you to Loraine who was a great help. Reviewed on: 18th December 2025

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