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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1758 reviews)

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4.86

Based on 1,758 reviews, last reviewed 17th Apr 2025

58400% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very good rates of interest Always easy to open a savings account and with good/best rates of interest .good communication and clear product information re accounts opened. Reviewed on: 17th April 2025

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Shawbrook Bank Savings reviews (1758)

Review of the Shawbrook Bank, Savings:

Does anyone ever answer the telephone?

I'm trying to open an account. Apparently, due to the pandemic (remember that?) there may be a delay and you might hear background noises! I have been trying to call for a week but never got past the Option menu. Ever. Shocking service. Reviewed on: 31st March 2022

Very good rates of interest

Always easy to open a savings account and with good/best rates of interest .good communication and clear product information re accounts opened. Reviewed on: 17th April 2025

Whether using the online service or the telephone se...

Whether using the online service or the telephone service this bank is excellent. Very good customer interaction and their rates are also very good. My experience with Shawbrook to date has been excellent. Reviewed on: 17th April 2025

GOOD ACCESS EASY TO MANAGE WEB ACCOUNT

GOOD ACCESS EASY TO MANAGE WEB ACCOUNT Reviewed on: 17th April 2025

Shawbrook always have good interest rates & reply to...

Shawbrook always have good interest rates & reply to messages quickly Reviewed on: 17th April 2025

Very competitive savings interest rates

Shawbrook provide great interest rates on their savings products, have a good online platform and excellent customer service using online messaging. Reviewed on: 17th April 2025

A great online savings bank.

A great online savings bank. Very easy to set up and good rates of return. Reviewed on: 17th April 2025

Very easy to set up an account

Very easy to set up an account and access information. Good rates of interest. Reviewed on: 17th April 2025

As a customer of Shawbrook Bank, I have been delighted

As a customer of Shawbrook Bank, I have been delighted with the competitive rates on savings accounts. Wherever possible Shawbrook is my 'go to' to ensure good rates on return for both Fixed Rate Bonds and Cash ISAs. As someone who regularly carries out banking online, Shawbrook Bank's website is incredibly quick and easy to use and navigate. I also particularly like the reminders I receive via email, which is great to ensure I know when savings accounts are coming up for maturity and to advise on progress following my requests - I know I'm not going to miss any important deadlines! I certainly can't see any reason at this moment in time at least, why I would want to move away from Shawbrook Bank - well done and thank you! Reviewed on: 17th April 2025

Clear advice

Always quick response from pleasant staff Reviewed on: 17th April 2025

I have always found the app and website very easy to...

I have always found the app and website very easy to use. Easy to find information and whenever I have been unsure about something their customer service has been excellent. Reviewed on: 17th April 2025

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