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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,689 reviews, last reviewed 30th Jan 2026
49% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

5

Excellent Service at Ipswich Branch. Visited Ipswich Branch to transfer an expired ISA to new account. We were welcomed by Michelle without appointment at lunchtime. Following advice, the... Read more Reviewed on: 30th January 2026
Derihill's avatar
Derihill

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1689)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Very efficient company

5
Very efficient and friendly staff. Reviewed on: 4th July 2024

Recommended, Friendly, Helpful

5
Great experience, highly recommended. Reviewed on: 19th December 2025

Local, Traditional, Friendly

5
Very happy with experience, nothing to be improved. Reviewed on: 19th December 2025

Here we Are

5
A pleasure to deal with a human and not a computer. Simple registration with a minimum of fuss. Excellent. Reviewed on: 19th December 2025

Brilliant

5
Marie was so incerdibly helpful at sorting out my maturity. Great customer service, would recomend Reviewed on: 19th December 2025

Walked into the Woodbridge branch and Izzy was so he...

5
Walked into the Woodbridge branch and Izzy was so helpful and able to open an account there and then. Helped me with paying in and sat with me while I was on hold to the bank. Lovely lady, Reviewed on: 19th December 2025

Jack was very patient in my appointment.

5
Jack was very patient in my appointment. Helped me understand the accounts and find one that was best for me. Very happy with the service Reviewed on: 19th December 2025

Opened a savings account.

5
Opened a savings account. a your colleague took me through the process of transferring money from an existing bank account Reviewed on: 19th December 2025

Very good indeed.

5
Very good indeed. Rachel was so kind and spoke clearly and slowly. We are elderly and I am rather deaf. That makes a big difference to us. Reviewed on: 19th December 2025

Very helpful when so many banks have left towns

5
Very helpful when so many banks have left towns Reviewed on: 19th December 2025

Good customer service, Gracie was very helpful.

5
Good customer service, Gracie was very helpful.. Reviewed on: 19th December 2025

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