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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,754 reviews, last reviewed 17th Feb 2026
69% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Blah blah blah blah blah hblah Blah blah blah blah blah blah blah Reviewed on: 17th February 2026
Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1754)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Excellent customer service

5
We visited the Ipswich Branch of Suffolk Buliding Society and were very impressed by the excellent customer service . Amanda dealt with all our issues in a very thorough and professional manner, and spent considerable effort explaining everything to us , despite the fact that our visit had been unscheduled and we had been fitted in as an extra appointment. A very good experience - well done to SBS . Reviewed on: 30th November 2023

Excellent service

4
Excellent service very helpful. Love the fact the branches are local to us. Reviewed on: 6th February 2026

Marie was excellent today.

5
Marie was excellent today. Very friendly Reviewed on: 6th February 2026

Very helpful and knowledgeable staff

5
Very helpful and knowledgeable staff Reviewed on: 6th February 2026

Feedback

5
Following my father’s death the service was kind, compassionate and understanding. Tracey went out of her way to sort everything out for us in a practical way finding solutions for us so that everything could be sorted quickly and with the minimum of fuss. Reviewed on: 6th February 2026

Very happy with service

5
Very smooth visit to Saxmundham branch to open a savings account for my son. Very happy with service provided Reviewed on: 6th February 2026

Woodbridge is really friendly and helpful.

5
Woodbridge is really friendly and helpful. Everything was explained very clearly. Reviewed on: 6th February 2026

Always come to Woodbridge, I like it here

5
Always come to Woodbridge, I like it here Reviewed on: 6th February 2026

We were impressed when we opened an ISA so we came b...

5
We were impressed when we opened an ISA so we came back to open an account for our grandchildren. We have been made comfortable and feel at ease. All our questions are answered and the staff are very knowledgeable Reviewed on: 5th February 2026

Face to Face interview booking

4
Very friendly and helpful, recognised the fact that I was aware of much of the information that needed to be said, on the basis of my previous experience in the financial sector Reviewed on: 5th February 2026

Very good excellent service Very good service and s...

5
Very good excellent service Very good service and staff Reviewed on: 5th February 2026

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