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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,591 reviews, last reviewed 20th Dec 2025
64% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

Came into branch to open a regular saver and was ser... Came into branch to open a regular saver and was served by Ruby in Woodbridge. She was in training but helped us tremendously. Very happy with the ser... Read more Reviewed on: 20th December 2025
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1591)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Transferring of ISA to higher interest rate

5
Had an appointment in Woodbridge with Diane everything was cleatly explained in what was required for me to transfer in from another provider to Suffolk building society who were offering nearly double the interest rate my current isa was earning Reviewed on: 9th August 2023

Friendly, face to face, Local

5
Friendly staff, open 6 days a week very helpful staff. Reviewed on: 7th November 2025

Knowledgeable, Accommodating, Polite

5
The staff are very knowledgeable, very helpful, very pleasant. Reviewed on: 5th November 2025

Informative, friendly and Professional

5
No complaints, very good service. Reviewed on: 4th November 2025

Friendly, Helpful, Knowledgeable

5
Cargyn was very friendly and helpful and explained all my options clearly. Lovely person to deal with. Reviewed on: 4th November 2025

Friendly Helpful

5
Friendly and very helpful staff and face to face thinking. Reviewed on: 4th November 2025

Though, Helpful, Friendly

5
Impressed with our advisors preparation of the account and the advice options. Reviewed on: 4th November 2025

Friendly and local

5
Always easy to make appointments to see someone. Reviewed on: 31st October 2025

Local, Friendly, Professional

5
Smooth professional friendly service. Reviewed on: 31st October 2025

In branch service review

5
I was very impressed with the professional service in how my appointment was conducted a very helpful and valuable member of staff. Reviewed on: 31st October 2025

Local, Competitive, Friendly

5
Friendly, local and very helpful. Reviewed on: 31st October 2025

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