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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.63 (528 reviews)

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2.49

Based on 528 reviews, last reviewed 6th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

I have been a policyholder for over 25 years and hav... I have been a policyholder for over 25 years and have never been requested to provide a photograph of my driver's license, vehicle logbook, or proof o... Read more Reviewed on: 6th January 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Tesco Bank Car insurance reviews (528)

Review of the Tesco Bank, Car insurance:

money grabbers

i had a claim pending which i notified tesco my insurance policy was due for renewal a few weeks lateri was given a quote some £300 more than previous year so i assumed that they had taken the pending claim into account so i renewed my policy that was back in august 23. I have today received letter from tesco informing me to pay an additional £98 for my insurance to carry on,i phoned tesco to ask how they arrived at the renewal cost back in august and was given the answer that due to data protection they were unable to tell me.I find this ridiculous so i had to pay £98 which i can ill afford being a pensioner there was NO help or explanation from tesco and they will NOT get my custom next year.I feel tesco have treated me very badly and i shall tell everyone i speak to about my treatment given to me by tesco Reviewed on: 18th November 2023

Best car insurance

The best price compared to the services offered Reviewed on: 23rd August 2023

Quick & Easy

Found it difficult to get reasonable quote after an accident Tesco were not only reasonable but quick and easy toto adjust when accident found in my favour Reviewed on: 23rd August 2023

Better than most

Great service friendly customer service and support Reviewed on: 23rd August 2023

Smooth as silk, always the best price

Great service. Always the best price, always phone on renewal and on the couple of occasions I’ve found a better price they’ve always beaten it by a decent amount Not had to claim, but by accounts it is nice easy Reviewed on: 22nd August 2023

No Accidents, but still double insurance prices

Hi, I do a lot with Tesco. Shopping, mobiles(4), car and house insurance. I naturally use Tesco to save money and it's a great service, close to my house and with EV charging for my EV. However, this year my insurance doubled and I have a no accident history, but good drivers are being penalised for the bad drivers. Why?, because we pay for good insurance, not like the rubbished offered by go compare, whoses companies will not pay out or want enourmouse £500+ payments, in the event of a crash. These insurances are rubbish and all should have fully comp. Where I live in Bermondsey, London, the driving is very poor and many young men can by a fast car for £3000, not insure the car and drive faster than the speed limit. I have a front screen camera and some of the footage would make a movie with scrapes, accidents or stupid driving. I have a safe driving app and great score. None of this counted and I have children like everyone else. So, I paid up and sucked it in, but next year, if it doubles again, the car will go and I love my Nissan EV, Tesco points or not!!!!! Simon Reviewed on: 22nd August 2023

Useless Windscreen Cover

3 weeks to book replacement windscreen from their suppliers Nation Windscreens only to be cancelled on the day and told to wait another 2 weeks but they will probably cancel again-unbeleivable. Reviewed on: 22nd August 2023

Thieves, avoid

Most Awful experience I ever had with, despite I'm having full breakdown cover, they've left me stranded in the dark in the middle of nowhere with 2 little kids and a newborn and they're team behind the phone are very rude and incompetent Reviewed on: 14th August 2023

Use Any car insurance besides them

Run by allowed of crooks and pirates do anything not to pay a claim, rather take the risk and use no insurance than pay another penny to these scammers. Reviewed on: 13th August 2023

Praise where Praise is due.

My claim was dealt with, my car assessed, repaired and returned all within a couple of weeks. There were 2 ladies in particular whom I spoke with from Tesco Bank, (Elaine and Sue,) who were incredibly kind, helpful and patient. I was kept updated throughout the whole process. Can't fault my whole experience with them. Reviewed on: 8th August 2023

Avoid Tesco Car Insurance

Avoid them like the plague. I've been with them for a few years now, I'm a 56-year-old driver with a 7-year no-claims bonus. I've been paying £26 a month and they had always been great with my car insurance, even lowering my monthly premiums from £29 odd. Last night I received an email to renew as I do every year, but for some reason, they'd increased my payments to £60 odd. I was furious and called them this morning, stating that an agent of theirs actually told me after I changed my address, that the premiums wouldn't change. When I asked the agent why the increase, all he replied was, "I'm sorry we can't disclose that information as the underwriters don't tell us anything, they just increase premiums when they like." My response was simply that this was ridiculous and disgusting and I won't renew. What's the point of being with you people if you do things like this and on top of that, you refuse to give us a reason why! Well. I shall be going elsewhere - in fact, I'm now, as of this morning, with Quote-Me-Happy, paying £25.33 a month. There you go, times are hard and it's very unfair that these greedy companies think they can call the shots as and when. Reviewed on: 4th August 2023

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